MotorCaliberNHTSA Safety Index

NHTSA // SAFETY RECORD

2023 Ram 3500

Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.

5Recalls
15Complaints
0Investigations
ABOUT THE RAM 3500

The Ram 3500 is a heavy-duty pickup truck aimed squarely at buyers who need serious towing and hauling capability. Sitting at the top of Ram's workhorse lineup, it targets contractors, farmers, and fleet operators who prioritize pulling power and payload over comfort-first priorities. It competes in one of America's most demanding segments, where safety scrutiny matters just as much as capability.

VERDICT

NHTSA has not crash-tested the 2023 Ram 3500, but it carries a park-outside or do-not-drive recall, which is the most serious class of safety campaign. Treat the recall status below as urgent and confirm your VIN with NHTSA.

WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
WHAT REVIEWERS SAY

Reviewers generally praise the Ram 3500 for its commanding towing and payload figures and highlight its interior as one of the more refined and well-appointed cabins in the heavy-duty segment. Driving dynamics are considered composed for a truck of this size. Some reviewers note that the sheer scale of the vehicle can feel unwieldy in everyday urban use, though most agree it delivers strong value for buyers with genuine heavy-duty needs.

NHTSA // RECALLSRecall record

Park outside / do not drive This vehicle has a recall advising owners to park away from structures or stop driving until repaired. Confirm your VIN at nhtsa.gov.
POWER TRAIN:AUTOMATIC TRANSMISSION24V413000

Risk: A loss of drive power or a loss of park function increase the risk of a crash.

Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

Reported 2024-06-06

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE24V199000

Risk: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Reported 2024-03-14

STEERING:STEERING CONTROL MODULE23V799000

Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Reported 2023-11-28

BACK OVER PREVENTION:DISPLAY FUNCTION23V654000

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

Reported 2023-09-28

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS23V060000

Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 mo

Reported 2023-02-09

NHTSA // COMPLAINTSOwner complaints

15 owner complaints on file. These are unverified allegations reported to NHTSA.

0reported crash
0reported fire
0reported injuries
0reported deaths
Most-reported systemsElectrical System 3Engine 3Exterior Lighting 3Air Bags 1Engine And Engine Cooling 1Suspension 1

Other 3500 years

Last verified 2026-07-02. Sources: NHTSA SafetyRatings, recallsByVehicle, complaintsByVehicle for Ram 3500 2023. Methodology · Disclosure