MotorCaliberNHTSA Safety Index

NHTSA // SAFETY RECORD

2024 Ram 3500

Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.

2Recalls
36Complaints
0Investigations
ABOUT THE RAM 3500

The Ram 3500 is a heavy-duty pickup truck aimed squarely at buyers who need serious towing and hauling capability. Sitting at the top of Ram's workhorse lineup, it targets contractors, farmers, and fleet operators who prioritize pulling power and payload over comfort-first priorities. It competes in one of America's most demanding segments, where safety scrutiny matters just as much as capability.

VERDICT

The 2024 Ram 3500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 2 recalls and 36 owner complaints on file, giving it a light recall and complaint burden.

WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
WHAT REVIEWERS SAY

Reviewers generally praise the Ram 3500 for its commanding towing and payload figures and highlight its interior as one of the more refined and well-appointed cabins in the heavy-duty segment. Driving dynamics are considered composed for a truck of this size. Some reviewers note that the sheer scale of the vehicle can feel unwieldy in everyday urban use, though most agree it delivers strong value for buyers with genuine heavy-duty needs.

NHTSA // RECALLSRecall record

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE24V199000

Risk: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Reported 2024-03-14

STEERING:STEERING CONTROL MODULE23V799000

Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Reported 2023-11-28

NHTSA // COMPLAINTSOwner complaints

36 owner complaints on file. These are unverified allegations reported to NHTSA.

3reported crash
1reported fire
4reported injuries
0reported deaths
Most-reported systemsElectrical System 9Service Brakes 9Power Train 6Unknown Or Other 5Engine 5Air Bags 4

Other 3500 years

Last verified 2026-07-02. Sources: NHTSA SafetyRatings, recallsByVehicle, complaintsByVehicle for Ram 3500 2024. Methodology · Disclosure