NHTSA // SAFETY RECORD
2019 Ram 4500
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Ram 4500 is a Class 4 heavy-duty commercial chassis cab truck aimed squarely at contractors, fleet operators, and upfitters who need serious towing and payload capacity. Sold in cab-and-chassis configurations, it sits above the Ram 3500 in the lineup and is built for work-site demands rather than daily commuting. Its buyers prioritize capability and upfit flexibility, but safety accountability still matters.
The 2019 Ram 4500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 9 recalls and 6 owner complaints on file, giving it a moderate recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally regard the Ram 4500 as a purpose-built commercial workhorse with strong upfit versatility and a cab interior that offers more refinement than older-generation heavy chassis trucks. They tend to highlight its towing and payload credentials as genuine strengths, while noting that ride comfort and driving dynamics reflect its commercial focus rather than passenger-car expectations.
NHTSA // RECALLSRecall record
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS22V759000
Risk: A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.
Remedy: Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
Reported 2022-10-11
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES22V035000
Risk: Reduced visibility increases the risk of a crash.
Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Reported 2022-01-27
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP21V880000
Risk: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on Mar
Reported 2021-11-12
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION21V439000
Risk: Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Remedy: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Reported 2021-06-10
WHEELS:LUGS/NUTS/BOLTS/STUDS21V398000
Risk: Wheel separation can cause a vehicle crash.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on Decemb
Reported 2021-05-27
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS21V023000
Risk: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy: Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.
Reported 2021-01-26
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS21V008000
Risk: A worn rear brake line may leak fluid, resulting in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy: Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun Northwest customer service at 1-360-748-0195.
Reported 2021-01-13
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION20V511000
Risk: A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Reported 2020-08-27
FUEL SYSTEM, DIESEL19V498000
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.
Reported 2019-06-27
NHTSA // COMPLAINTSOwner complaints
6 owner complaints on file. These are unverified allegations reported to NHTSA.