NHTSA // SAFETY RECORD
2024 Ram 4500
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Ram 4500 is a Class 4 heavy-duty commercial chassis cab truck aimed squarely at contractors, fleet operators, and upfitters who need serious towing and payload capacity. Sold in cab-and-chassis configurations, it sits above the Ram 3500 in the lineup and is built for work-site demands rather than daily commuting. Its buyers prioritize capability and upfit flexibility, but safety accountability still matters.
The 2024 Ram 4500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 2 recalls and 1 owner complaint on file, giving it a light recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally regard the Ram 4500 as a purpose-built commercial workhorse with strong upfit versatility and a cab interior that offers more refinement than older-generation heavy chassis trucks. They tend to highlight its towing and payload credentials as genuine strengths, while noting that ride comfort and driving dynamics reflect its commercial focus rather than passenger-car expectations.
NHTSA // RECALLSRecall record
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE24V199000
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Reported 2024-03-14
STEERING:STEERING CONTROL MODULE23V799000
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Reported 2023-11-28
NHTSA // COMPLAINTSOwner complaints
1 owner complaint on file. These are unverified allegations reported to NHTSA.