NHTSA // SAFETY RECORD
2020 Ram 5500 Safety Record
The 2020 Ram 5500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 9 recalls and 8 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2020 Ram 5500 has not been evaluated by NHTSA for crashworthiness, leaving it without an overall safety rating or any subcategory star ratings. This means our computed Safety Index for the vehicle is unavailable. Its safety profile is therefore shaped by its recall and complaint history alone. The federal record shows a Moderate burden band for both recalls and complaints. Owners have filed eight complaints, some citing crashes, fires, and injuries. NHTSA has also documented nine recall campaigns for the 2020 Ram 5500, addressing issues across the brake, fuel, engine, wheel, and visibility systems. The absence of crash-test data precludes any assessment of its collision performance.
The 2020 Ram 5500 was not crash-tested by NHTSA, carries a Moderate recall and complaint burden band, and is associated with nine recall campaigns according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Moderate |
| Recalls on file | 9 |
| Owner complaints | 8 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Ram 5500?
The 2020 Ram 5500's recall record presents a complex safety profile, marked by multiple campaigns addressing critical systems. Notably, a brake hose recall, also affecting the 2019 model year, points to a dimensional defect potentially compromising stopping performance. This issue gains further context from owner complaints, where brake-related allegations feature prominently. A separate recall for wheel studs and lug nuts spans an extended production period from 2012 to 2021, suggesting a broader manufacturing concern. Additionally, recalls for the diesel fuel pump and engine lubrication systems raise powertrain safety questions, especially pertinent for a cab chassis vehicle often engaged in commercial or heavy-duty applications. The absence of crash-test data for this specific model year, or any adjacent years within the available dataset, means an independent Safety Index cannot be computed.
NHTSA // RECALLSDoes the 2020 Ram 5500 have any recalls?
The 2020 Ram 5500 is linked to nine recall campaigns. Named components include rear brake hoses with a potentially undersized inside diameter, windshield wiper linkages, diesel fuel pump delivery systems, engine oil and lubrication systems on trucks equipped with the Cummins 6.7L High Output engine, and wheel lug nuts and studs on a wide range of model years. NHTSA's data for this vehicle does not include a park-outside or do-not-drive directive in the summaries provided, but owners should verify current open-recall status by VIN at nhtsa.gov.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS22V759000
Risk: A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.
Remedy: Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
Reported 2022-10-11
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES22V035000
Risk: Reduced visibility increases the risk of a crash.
Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Reported 2022-01-27
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP21V880000
Risk: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on Mar
Reported 2021-11-12
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION21V439000
Risk: Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Remedy: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Reported 2021-06-10
WHEELS:LUGS/NUTS/BOLTS/STUDS21V398000
Risk: Wheel separation can cause a vehicle crash.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on Decemb
Reported 2021-05-27
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS21V023000
Risk: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy: Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.
Reported 2021-01-26
SUSPENSION:REAR21V016000
Risk: A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy: Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.
Reported 2021-01-20
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS21V008000
Risk: A worn rear brake line may leak fluid, resulting in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy: Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun Northwest customer service at 1-360-748-0195.
Reported 2021-01-13
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION20V511000
Risk: A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Reported 2020-08-27
NHTSA // COMPLAINTSWhat do owners report about the 2020 Ram 5500?
Eight owner complaints have been reported to NHTSA for the 2020 Ram 5500, including one alleged crash and one alleged fire, with four alleged injuries. The most frequently cited components in these unverified allegations are Service Brakes, reported three times, followed by Hydraulic systems and Seat Belts, each reported twice, and single allegations each touching Air Bags, Forward Collision Avoidance, and Tires. All complaints are unverified consumer allegations, not established facts.
8 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Ram 5500?
Nine recall campaigns have been issued for the 2020 Ram 5500. This is a significant figure, and prospective owners should check the NHTSA database by VIN to determine the open status of these recalls for any specific truck. Recall repairs are provided at no cost to the owner.
- The 2020 Ram 5500 has not been crash-tested by NHTSA, meaning no frontal, side, or rollover star ratings exist for this specific model year.
- Nine recall campaigns cover safety-critical areas including rear brake hoses, windshield wiper linkages, diesel fuel pump delivery, engine oil and lubrication on Cummins 6.7L High Output-equipped trucks, and wheel lug hardware across a broad production range.
- Eight NHTSA complaints for this model year include unverified allegations of one crash, one fire, and four injuries, with Service Brakes appearing as the most frequently cited component, a pattern that aligns with the active brake hose recall.
- Owners and prospective buyers should run the specific vehicle VIN through the NHTSA recall lookup at nhtsa.gov to determine whether any of the nine campaigns remain open and unaddressed on that individual truck.
FAQ2020 Ram 5500 safety questions
Was the 2020 Ram 5500 crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 9 recalls and 8 owner complaints on file.
How many recalls does the 2020 Ram 5500 have?
According to NHTSA recall data, 9 vehicle recalls are on file for the 2020 Ram 5500. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Ram 5500?
According to NHTSA's complaint database, 8 owner complaints are on file for the 2020 Ram 5500. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash or a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Ram 5500 2020.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.