NHTSA // SAFETY RECORD
2021 Ram 5500
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Ram 5500 is a Class 5 heavy-duty commercial chassis cab, built for serious vocational work rather than everyday family hauling. Aimed squarely at contractors, municipalities, and fleet operators who need a platform for upfitted bodies like dump beds, service cranes, and tow rigs, this is a purpose-built working truck that operates in a very different safety universe than a typical consumer pickup.
NHTSA has not crash-tested the 2021 Ram 5500, but it carries a park-outside or do-not-drive recall, which is the most serious class of safety campaign. Treat the recall status below as urgent and confirm your VIN with NHTSA.
- shoppers who want the full federal safety picture in one place
Reviewers generally regard the Ram 5500 as a no-nonsense vocational chassis that prioritizes payload capacity and upfit flexibility over interior refinement or driving comfort. Most acknowledge the cabin is utilitarian by design, with modest materials and a driving experience tuned for work-site practicality rather than road manners. Value is typically assessed through the lens of fleet cost and upfit compatibility rather than consumer-market comparisons.
NHTSA // RECALLSRecall record
AIR BAGS:FRONTAL25V765000
Risk: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Reported 2025-11-06
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS23V060000
Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 mo
Reported 2023-02-09
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS21V798000
Risk: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters w
Reported 2021-10-14
WHEELS:LUGS/NUTS/BOLTS/STUDS21V398000
Risk: Wheel separation can cause a vehicle crash.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on Decemb
Reported 2021-05-27
ELECTRICAL SYSTEM21V163000
Risk: A vehicle fire increases the risk of injury.
Remedy: Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notificat
Reported 2021-03-11
NHTSA // COMPLAINTSOwner complaints
3 owner complaints on file. These are unverified allegations reported to NHTSA.