NHTSA // SAFETY RECORD
2024 Ram Promaster BEV Safety Record
The 2024 Ram Promaster BEV has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 1 recall and 12 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2024 Ram Promaster BEV has not undergone federal crash-testing, leaving an absence of NHTSA star ratings or an independently computed Safety Index score. The available data presents a light burden of one recall campaign, addressing motor control software, alongside 12 owner-reported complaints. This record offers no basis to evaluate the vehicle's crash safety performance, as no test data has been published.
The 2024 Ram Promaster BEV has not been crash-tested by NHTSA, carries one recall campaign related to motor control software, and falls in the Light recall and complaint burden band according to NHTSA records.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 1 |
| Owner complaints | 12 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2024 Ram Promaster BEV?
For the 2024 Ram Promaster BEV, the absence of crash-test data precludes a comprehensive safety assessment; no star ratings are available to evaluate impact protection. However, its recall record shows one open campaign, specifically addressing motor control software for the BEV propulsion system. This issue carries direct implications for vehicle behavior and performance. In addition, NHTSA records twelve unverified owner complaints. Of particular note for a commercial vehicle, the complaints include a cluster of reports concerning Forward Collision Avoidance and Lane Departure systems. One complaint also alleges a fire, which NHTSA has logged.
NHTSA // RECALLSDoes the 2024 Ram Promaster BEV have any recalls?
The 2024 Ram Promaster BEV has one recall, covering the electrical propulsion system. Specifically, incorrect software in the motor control processor was identified as the defect. The recall campaign was issued by Chrysler (FCA US, LLC). No park-outside or do-not-drive directive is noted in the data provided, but owners should verify current remedy status by VIN at nhtsa.gov.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE24V715000
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.
Reported 2024-09-26
NHTSA // COMPLAINTSWhat do owners report about the 2024 Ram Promaster BEV?
Twelve owner complaints have been reported to NHTSA for this model year. The most frequently cited components are Forward Collision Avoidance, the Electrical System, and Engine, each appearing three times, followed by Steering with two reports and Lane Departure with one. All are unverified consumer allegations and have not been established as facts.
12 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2024 Ram Promaster BEV?
The 2024 Ram ProMaster BEV faces a critical recall regarding its motor control software, a factor that should prompt any prospective owner or fleet manager to verify the specific vehicle's status via nhtsa.gov prior to purchase or operation.
- NHTSA has not crash-tested the 2024 Ram Promaster BEV, meaning no federal star ratings or Safety Index exist for this model year and no inference about crash performance can be drawn from the absence of that data.
- The one recall for this model year targets incorrect software in the motor control processor of the BEV propulsion system, a component central to how the electric drivetrain responds under normal and emergency operating conditions.
- Twelve unverified complaints filed with NHTSA for this model year include allegations touching Forward Collision Avoidance, the Electrical System, and Steering, categories that are relevant to active-safety performance in a large commercial van.
- Owners and fleet operators should verify open-recall status for each specific vehicle by VIN at nhtsa.gov, as remedy completion varies by unit and the motor control software recall may or may not have been addressed on any given example.
FAQ2024 Ram Promaster BEV safety questions
Was the 2024 Ram Promaster BEV crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 1 recall and 12 owner complaints on file.
How many recalls does the 2024 Ram Promaster BEV have?
According to NHTSA recall data, 1 vehicle recall is on file for the 2024 Ram Promaster BEV. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2024 Ram Promaster BEV?
According to NHTSA's complaint database, 12 owner complaints are on file for the 2024 Ram Promaster BEV. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Promaster BEV years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Ram Promaster BEV 2024.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.