MotorCaliberNHTSA Safety Index

NHTSA // SAFETY RECORD

2025 Ram Promaster Bev

Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.

4Recalls
5Complaints
0Investigations
ABOUT THE RAM PROMASTER BEV

The Ram ProMaster BEV is a full-size electric cargo van aimed squarely at last-mile delivery fleets, small businesses, and commercial operators looking to electrify their work vehicles. Built on the ProMaster platform, it competes in the growing battery-electric commercial van segment alongside rivals from Ford and Mercedes. Its buyers prioritize payload capacity and urban range over passenger comfort, making its safety profile a critical operational consideration.

VERDICT

The 2025 Ram Promaster Bev has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 4 recalls and 5 owner complaints on file, giving it a light recall and complaint burden.

WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
WHAT REVIEWERS SAY

Reviewers generally find the ProMaster BEV a practical, straightforward work tool that carries over the familiar ProMaster cabin layout with added electric powertrain complexity. Most praise its cargo volume and urban usability while noting that the interior refinement and driving dynamics are workmanlike rather than polished. Value is assessed primarily through a fleet-economics lens, and opinions on long-term build quality remain cautiously optimistic given the platform's newness.

NHTSA // RECALLSRecall record

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V876000

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Reported 2025-12-17

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY25V720000

Risk: Electrical circuits that overheat increase the risk of a fire.

Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, Mar

Reported 2025-10-23

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE25V665000

Risk: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer servic

Reported 2025-10-06

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA25V330000

Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

Reported 2025-05-21

NHTSA // COMPLAINTSOwner complaints

5 owner complaints on file. These are unverified allegations reported to NHTSA.

0reported crash
0reported fire
0reported injuries
0reported deaths
Most-reported systemsSteering 2Engine 2Electrical System 1Service Brakes 1Unknown Or Other 1Latches/Locks/Linkages 1

Other Promaster Bev years

Last verified 2026-07-02. Sources: NHTSA SafetyRatings, recallsByVehicle, complaintsByVehicle for Ram Promaster Bev 2025. Methodology · Disclosure