NHTSA // CRASH-TESTED
2020 Toyota Corolla
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Toyota Corolla Hatchback slots into the compact car segment as a practical, sport-tinged alternative to the traditional Corolla sedan. Aimed at younger buyers and urban commuters who want efficiency without sacrificing a bit of driving personality, the hatchback body style adds cargo versatility and a lower roofline that gives it a distinctly more athletic stance than its sedan sibling.
The 2020 Toyota Corolla earns an NHTSA Safety Index of 87 out of 100, an strong result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. It has 3 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally regard the Corolla Hatchback as a well-rounded compact that punches above its price point in refinement and practicality. They tend to praise its composed driving character and solid build quality, while occasionally noting the powertrain options feel modest for drivers seeking more performance. It is broadly considered a sensible, trustworthy choice in the segment.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14131
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION23V865000
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexu
Reported 2023-12-20
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP20V682000
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer
Reported 2020-11-04
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY19V877000
Risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.
Reported 2019-12-11
NHTSA // COMPLAINTSOwner complaints
301 owner complaints on file. These are unverified allegations reported to NHTSA.