MotorCaliberNHTSA Safety Index
NHTSA crash test of the 2024 Toyota Crown

NHTSA // CRASH-TESTED

2024 Toyota Crown Safety Ratings

The 2024 Toyota Crown scores 93 out of 100 on the NHTSA Safety Index (Exceptional), with a 5-star overall NHTSA crash rating, 3 recalls, and 16 owner complaints on file.

Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar

3Recalls
16Complaints
0Investigations
VERDICT

The 2024 Toyota Crown Hybrid earns an Exceptional Safety Index score of 93 out of 100. This two-point improvement over the 2023 model's 91 out of 100 reflects a strong defect-record sub-score. Its clean sweep of NHTSA crash-test categories makes it a well-supported choice on safety grounds.

The 2024 Toyota Crown Hybrid earned a NHTSA Safety Index of 93/100 and an NHTSA overall crash-test rating of 5 out of 5 stars, based exclusively on federal NHTSA data.

MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026

Among the 91 Sedans from 2024 that NHTSA has crash-tested, the 2024 Toyota Crown ranks 36 for overall NHTSA Safety Index.

WHO IT IS FOR
  • new and teen drivers who want standard crash-avoidance tech
  • urban drivers exposed to side-impact risk
2024 Toyota Crown safety at a glance (source: NHTSA)
NHTSA Safety Index93 / 100 (Exceptional)
Overall crash rating5 of 5 stars
Frontal / Side / Rollover5 / 5 / 4 stars
Rollover risk11.3%
Recalls on file3
Owner complaints16 (unverified allegations)
Class rank36 of 91 Sedans tested for 2024
Data verifiedOct 1, 2026

ANALYSISHow safe is the 2024 Toyota Crown?

The 2024 model year marks a measurable step forward for the Crown Hybrid in MotorCaliber's Safety Index, moving from 91/100 in 2023 to 93/100 in 2024, both in the Exceptional band but with the newer year pulling ahead by two points. That improvement is anchored in the defect-record sub-score of 16.5 out of a possible 20, which reflects the recall and complaint picture at this stage of the vehicle's life. The crash-protection sub-score of 66 out of 70 is the engine of the high Index, backed by NHTSA's overall 5-star rating and identical 5-star results in frontal and side testing. All three primary crash-avoidance technologies, forward collision warning, lane departure warning, and electronic stability control, come standard, earning a perfect 10 out of 10 in the avoidance-tech sub-score. The three active recall campaigns are real considerations: the instrument-cluster electrical recall in particular spans a meaningful slice of Toyota's hybrid lineup for 2023-2024 and warrants VIN-level verification before purchase. With 16 reported complaints and the most recent filed in mid-2026, the complaint volume is modest for a vehicle at this mileage stage, though the Engine category leading with 6 alleged reports is worth monitoring as more owners file.

NCAP // CRASH TESTHow did the 2024 Toyota Crown perform in crash tests?

The 2024 Toyota Crown Hybrid achieved a 5 out of 5 star overall safety rating from NHTSA, with perfect 5-star scores in both the frontal and side impact crash tests. The vehicle's rollover rating stands at 4 out of 5 stars, with an 11 percent risk of rollover, though the dynamic tip test indicated no tip.

Overall
Frontal
Side
Rollover
Rollover risk 11.3%

Source: NHTSA NCAP, VehicleId 19462

Index breakdown

Crash protection66/70
Avoidance tech10/10
Defect record16.5/20
Forward collision warning: StandardLane departure warning: StandardStability control: Standard

NCAP // CRASH IMAGESCrash-test images

Crash-test images are US federal government works (NHTSA / NCAP), public domain.

NHTSA // RECALLSDoes the 2024 Toyota Crown have any recalls?

Three recall campaigns cover this model year. One targets back-over prevention display function across a broad range of Toyota, Lexus, and Subaru Solterra vehicles. A second addresses the electrical system instrument cluster and panel on select 2023-2024 Toyota models including the Crown's platform siblings. A third, issued by Gulf States Toyota, concerns equipment labels. None of the three carries a park-outside or do-not-drive directive based on the available campaign data.

BACK OVER PREVENTION:DISPLAY FUNCTION25V744000

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Reported 2025-10-30

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL25V595000

Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's cus

Reported 2025-09-11

EQUIPMENT:OTHER:LABELS24V548000

Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Reported 2024-07-23

NHTSA // COMPLAINTSWhat do owners report about the 2024 Toyota Crown?

Sixteen owner complaints have been reported to NHTSA for the 2024 Crown Hybrid, including one alleged crash and no reported fires, injuries, or deaths. The most frequently alleged problem components are Engine with 6 reports, followed by Electrical System, Fuel/Propulsion System, and Service Brakes, each with 3 reports. All are unverified consumer allegations.

16 owner complaints on file. These are unverified allegations reported to NHTSA.

1reported crash
0reported fire
0reported injuries
0reported deaths
Most-reported systemsEngine 6Unknown Or Other 4Electrical System 3Fuel/Propulsion System 3Service Brakes 3Power Train 2

USED BUYERWhat should used buyers know about the 2024 Toyota Crown?

Potential 2024 Crown Hybrid owners should prioritize checking the vehicle's recall status via NHTSA's VIN lookup tool. All three open campaigns require verification, particularly the instrument cluster electrical recall, which affects multiple 2023-2024 Toyota models and may not yet be remedied on all units available on the secondary market.

  • The 2024 Crown Hybrid's Safety Index of 93/100 is two points higher than the 2023 model's 91/100, a year-over-year gain driven by a defect-record sub-score of 16.5 out of 20.
  • NHTSA's rollover rating for this model year is 4 out of 5 stars with an 11 percent rollover risk, but the dynamic tip test returned a No Tip result, providing important context for that single star deduction.
  • Three recall campaigns are active for this model year, including one covering the instrument cluster and electrical system on 2023-2024 Toyota hybrids, making VIN-specific recall verification a necessary step for any used-market purchase.
  • Sixteen unverified owner complaints have been filed with NHTSA, with Engine components accounting for 6 of those alleged reports and the most recent complaint logged in mid-2026, suggesting the complaint record is still developing.

RANKINGSWhere the 2024 Toyota Crown places

FAQ2024 Toyota Crown safety questions

Was the 2024 Toyota Crown crash-tested by NHTSA?

Yes. NHTSA crash-tested the 2024 Toyota Crown, and it earns a NHTSA Safety Index of 93 out of 100, placing it in the Exceptional band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.

What are the 2024 Toyota Crown crash-test star ratings?

In NHTSA testing the 2024 Toyota Crown earned 5 out of 5 stars for overall, 5 out of 5 stars for frontal, 5 out of 5 stars for side, and 4 out of 5 stars for rollover. Its measured rollover risk is 11.3%. Categories NHTSA did not test show as not rated.

How many recalls does the 2024 Toyota Crown have?

According to NHTSA recall data, 3 vehicle recalls are on file for the 2024 Toyota Crown. Confirm your VIN at nhtsa.gov to see which apply to your car.

How many complaints have owners filed about the 2024 Toyota Crown?

According to NHTSA's complaint database, 16 owner complaints are on file for the 2024 Toyota Crown. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.

READ MORE

Cross-check this record against independent expert reviews and the live NHTSA database before you buy.

Other Crown years

Rivals in Sedan (2024)

Safest Sedan rivals, 2024 (NHTSA Safety Index)
VehicleNHTSA Safety IndexOverall starsRecalls
2024 Audi A4 Allroad100/100not rated0
2024 Audi RS 5 Sportback100/100not rated0
2024 Audi S4100/100not rated0
2024 Audi S5 Sportback100/100not rated0
2024 Hyundai Elantra N100/100not rated0
2024 Infiniti Q50100/100not rated0
HOW THIS PAGE WAS MADE
  • DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 19462), the recallsByVehicle and complaintsByVehicle records for the Toyota Crown 2024.
  • SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 36 of 91 in the Sedan class for 2024.
  • EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
  • VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.