NHTSA // CRASH-TESTED
2024 Toyota Grand Highlander
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Toyota Grand Highlander is a three-row midsize SUV aimed squarely at families who need more passenger and cargo space than the standard Highlander provides. Arriving as a 2024 model, it slots above its sibling in Toyota's lineup and competes in a crowded segment of large family haulers. Its target buyer wants practical versatility, a recognizable nameplate, and the expectation of solid safety credentials.
The 2024 Toyota Grand Highlander earns an NHTSA Safety Index of 76 out of 100, an average result driven by its federal crash-test stars and its recall record. It has 4 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
Reviewers generally praise the Grand Highlander for its spacious three-row interior, comfortable ride, and well-rounded family-hauler capability. Most consider it a meaningful step up from the standard Highlander in practicality. Some reviewers note that the segment is competitive and flag that the driving experience, while composed, does not stand out dynamically among its rivals.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 20022
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
BACK OVER PREVENTION:DISPLAY FUNCTION25V744000
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Reported 2025-10-30
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL25V595000
Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's cus
Reported 2025-09-11
EQUIPMENT:OTHER:LABELS24V548000
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Reported 2024-07-23
AIR BAGS:SIDE/WINDOW:CURTAIN24V461000
Risk: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.
Remedy: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.
Reported 2024-06-20
NHTSA // COMPLAINTSOwner complaints
194 owner complaints on file. These are unverified allegations reported to NHTSA.