NHTSA // CRASH-TESTED
2019 Toyota Highlander
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Toyota Highlander is a three-row midsize SUV that has been a cornerstone of the family hauler segment for over two decades. Aimed squarely at households that need real passenger capacity without the bulk of a full-size truck-based SUV, the Highlander competes in one of the most contested and safety-scrutinized segments on the market. Our coverage spans the 2019 through 2025 model years.
The 2019 Toyota Highlander earns an NHTSA Safety Index of 82 out of 100, an strong result driven by its federal crash-test stars and its recall record. It has 3 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally regard the Toyota Highlander as a polished, family-friendly midsize SUV that prioritizes comfort and practicality. Most praise its composed ride, intuitive cabin layout, and strong reputation for mainstream appeal. Critics occasionally note that performance and driving engagement fall behind some rivals, but the overall consensus positions it as a sensible, well-rounded choice in the competitive three-row segment.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 13215
Index breakdown
NHTSA // RECALLSRecall record
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP20V682000
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer
Reported 2020-11-04
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP20V012000
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Reported 2020-01-13
EQUIPMENT:OTHER:LABELS19V244000
Risk: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Reported 2019-03-27
NHTSA // COMPLAINTSOwner complaints
461 owner complaints on file. These are unverified allegations reported to NHTSA.