NHTSA // CRASH-TESTED
2020 Toyota Sienna
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Toyota Sienna is a full-size minivan aimed squarely at families who prioritize practicality, passenger capacity, and everyday versatility. Competing in one of the most family-focused segments on the market, the Sienna targets parents, road-trip households, and multi-generational buyers who need serious people-hauling capability without sacrificing comfort or modern safety technology.
The 2020 Toyota Sienna earns an NHTSA Safety Index of 88 out of 100, an strong result driven by its federal crash-test stars and its recall record. It has 2 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally regard the Sienna as a thoughtfully refined minivan that rides smoothly and offers a well-appointed, comfortable interior for long family trips. Most praise its standard all-wheel-drive availability and the overall sense of polish in its driving dynamics. Some reviewers note that interior materials and technology integration feel competitive within the minivan segment, though a few find the exterior styling polarizing.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14728
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP20V682000
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer
Reported 2020-11-04
STEERING19V532000
Risk: If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.
Remedy: Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
Reported 2019-07-16
NHTSA // COMPLAINTSOwner complaints
36 owner complaints on file. These are unverified allegations reported to NHTSA.