NHTSA // CRASH-TESTED
2020 Toyota Sienna Safety Ratings
The 2020 Toyota Sienna scores 88 out of 100 on the NHTSA Safety Index (Strong), with a 5-star overall NHTSA crash rating, 2 recalls, and 36 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2020 Toyota Sienna achieves a 5-star overall rating from NHTSA, complemented by a perfect score in avoidance technology. This strong performance underpins a NHTSA Safety Index of 88 out of 100, placing the vehicle in our "Strong" safety band. Prospective owners should note the presence of two recall campaigns. The available federal data indicates a robust safety profile for this model year.
The 2020 Toyota Sienna holds a NHTSA Safety Index of 88/100 and an NHTSA overall crash-test rating of 5 out of 5 stars, sourced from federal NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 105 Sedans from 2020 that NHTSA has crash-tested, the 2020 Toyota Sienna ranks 51 for overall NHTSA Safety Index.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
| NHTSA Safety Index | 88 / 100 (Strong) |
|---|---|
| Overall crash rating | 5 of 5 stars |
| Frontal / Side / Rollover | 4 / 5 / 4 stars |
| Rollover risk | 14% |
| Recalls on file | 2 |
| Owner complaints | 36 (unverified allegations) |
| Class rank | 51 of 105 Sedans tested for 2020 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Toyota Sienna?
The 2020 model year represents a meaningful step forward for the Sienna in MotorCaliber's Safety Index, climbing six points from the 2019 score of 82/100 to 88/100, while remaining in the Strong band. That gain was not driven by crash-test improvement alone. The index breakdown shows crash protection contributing 61 out of a possible 70 points, avoidance technology earning a perfect 10 out of 10 thanks to forward collision warning, lane departure warning, and electronic stability control all being standard equipment, and a defect record score of 17 out of 20 reflecting the two-recall footprint. The 5-star overall NHTSA rating anchors the crash-protection score, with the side-impact result being the standout at a full 5 stars. The frontal and rollover categories, each at 4 stars, are the relative floor. The two recalls are distinct in origin: one is a manufacturer-issued fuel pump campaign spanning multiple Toyota nameplates, and the other was issued by Braun Corporation specifically for modified Sienna vehicles with potentially improper steering shaft extensions. Shoppers should treat these as separate verification tasks. The 36 owner-reported complaints, while unverified, cluster notably around the power train and fuel and propulsion system, categories that overlap with the fuel pump recall, which is a pattern worth noting when reviewing a specific used unit.
NCAP // CRASH TESTHow did the 2020 Toyota Sienna perform in crash tests?
The 2020 Toyota Sienna achieved a 5 out of 5-star overall safety rating from NHTSA. This strong performance was bolstered by a perfect 5-star score in the side-impact crash test. Frontal crash protection and rollover prevention each received 4 out of 5 stars. The Sienna’s rollover risk is measured at 14 percent, and the dynamic tip test concluded with a "No Tip" result, the best possible outcome in that assessment.
Source: NHTSA NCAP, VehicleId 14728
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSDoes the 2020 Toyota Sienna have any recalls?
Two recall campaigns cover the 2020 Sienna. The first targets the fuel system, specifically the gasoline delivery fuel pump, affecting a broad Toyota lineup that includes this model year. The second was issued by Braun Corporation for certain modified 2017-2020 Sienna vehicles, citing steering shaft extensions that may have been improperly installed. Neither campaign carries a park-outside or do-not-drive designation in the available data, but VIN verification is essential.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP20V682000
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer
Reported 2020-11-04
STEERING19V532000
Risk: If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.
Remedy: Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
Reported 2019-07-16
NHTSA // COMPLAINTSWhat do owners report about the 2020 Toyota Sienna?
Owners have filed 36 unverified allegations with NHTSA for the 2020 Sienna. The most frequently alleged problem areas are the power train (8 reports), followed by the engine, fuel and propulsion system, and electrical system (6 reports each). One fire-related allegation appears in the dataset. All reports are unverified consumer claims, not established findings.
36 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Toyota Sienna?
Before purchasing any 2020 Sienna on the used market, run the VIN through NHTSA's recall lookup tool to confirm both the fuel pump and the Braun steering shaft campaigns have been remedied. If the vehicle was modified for accessibility, the steering recall requires particular attention.
- The 2020 Sienna's Safety Index rose six points year over year, from 82 in 2019 to 88, driven by a perfect avoidance-technology score and a two-recall defect record.
- NHTSA's side-impact test produced a 5-star result, the strongest single rating in the crash-test suite for this model year, while frontal and rollover protection each landed at 4 stars.
- Two separate recall campaigns are on file: a Toyota-issued fuel pump recall and a Braun Corporation steering shaft recall specific to modified Sienna units, requiring independent VIN checks for each.
- Of the 36 unverified owner complaints on record, power train allegations lead at 8 reports, and one fire-related allegation has been filed, making those categories worth scrutinizing when inspecting a specific used vehicle.
RANKINGSWhere the 2020 Toyota Sienna places
The 2020 Toyota Sienna qualifies for these MotorCaliber safety rankings:
FAQ2020 Toyota Sienna safety questions
Was the 2020 Toyota Sienna crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2020 Toyota Sienna, and it earns a NHTSA Safety Index of 88 out of 100, placing it in the Strong band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2020 Toyota Sienna crash-test star ratings?
In NHTSA testing the 2020 Toyota Sienna earned 5 out of 5 stars for overall, 4 out of 5 stars for frontal, 5 out of 5 stars for side, and 4 out of 5 stars for rollover. Its measured rollover risk is 14%. Categories NHTSA did not test show as not rated.
How many recalls does the 2020 Toyota Sienna have?
According to NHTSA recall data, 2 vehicle recalls are on file for the 2020 Toyota Sienna. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Toyota Sienna?
According to NHTSA's complaint database, 36 owner complaints are on file for the 2020 Toyota Sienna. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Sienna years
Rivals in Sedan (2020)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2020 Acura RLX | 99/100 | 5 of 5 | 1 |
| 2020 Acura RLX Sport | 99/100 | not rated | 1 |
| 2020 Audi S5 Sportback | 99/100 | not rated | 0 |
| 2020 Infiniti Q50 | 99/100 | not rated | 0 |
| 2020 Mazda Mazda3 | 98/100 | 5 of 5 | 2 |
| 2020 Nissan Maxima | 98/100 | 5 of 5 | 1 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 14728), the recallsByVehicle and complaintsByVehicle records for the Toyota Sienna 2020.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 51 of 105 in the Sedan class for 2020.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.