NHTSA // SAFETY RECORD
2020 Cadillac CT4 Safety Record
The 2020 Cadillac CT4 has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 4 recalls and 5 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2020 Cadillac CT4 has not been subjected to NHTSA's crash-test regimen, with the agency publishing no star ratings for the model year. This absence of critical data means that no Safety Index score can be computed. The federal record does show a Light recall and complaint burden band, reflecting four recall campaigns. These campaigns addressed components including air bags, brakes, and the powertrain. Additionally, five owner complaints have been registered, though none report crashes, fires, injuries, or deaths. This overview of the 2020 CT4's safety profile remains incomplete without the benefit of crash-test performance data.
The 2020 Cadillac CT4 was not crash-tested by NHTSA, carries four recall campaigns, and falls in the Light recall and complaint burden band according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 4 |
| Owner complaints | 5 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Cadillac CT4?
No federal crash-test data are available for the 2020 CT4, leaving a significant gap in its safety profile. There are no crash ratings published for this model year, nor for any other CT4 model, which means a comprehensive federal safety score cannot be computed. Buyers must weigh this lack of crash-test information against the vehicle's recall and complaint record. Four recalls were issued for this inaugural model year, addressing curtain airbags, brakes, and transmission software. While this number is notable, the total volume of affected vehicles falls within the "Light" burden band for its segment. The CT4 has accumulated five unverified owner complaints, a low figure, and none of these complaints document crashes, fires, injuries, or deaths. This absence of severe incident reports in the complaint data is notable, though owner complaints represent only a fraction of overall experiences.
NHTSA // RECALLSDoes the 2020 Cadillac CT4 have any recalls?
The 2020 CT4's four recall campaigns touch four distinct safety areas: automatic transmission concerns shared with several GM models, a lighting control module software issue that GM addressed with an over-the-air fix, roof rail side-curtain air bags that may not have been properly secured, and a service brakes recall that also covered the 2020 Corvette and other GM vehicles. No park-outside or do-not-drive directive is recorded in the data provided, but open-recall status should be confirmed by VIN at nhtsa.gov.
POWER TRAIN:AUTOMATIC TRANSMISSION25V148000
Risk: Wheel lock-up while driving increases the risk of a crash.
Remedy: Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.
Reported 2025-03-06
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE22V903000
Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous
Reported 2022-12-08
AIR BAGS:SIDE/WINDOW:CURTAIN21V611000
Risk: Air bags that do not deploy properly can increase the risk of injury in a crash.
Remedy: Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.
Reported 2021-08-05
SERVICE BRAKES20V588000
Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
Reported 2020-09-24
NHTSA // COMPLAINTSWhat do owners report about the 2020 Cadillac CT4?
Five owner complaints have been filed against the 2020 CT4 with NHTSA. The most frequently alleged component is the engine, cited in two reports, followed by single allegations touching service brakes, powertrain, fuel and propulsion system, air bags, and an unknown or other category. All five are unverified consumer allegations, not established facts, and none involve a reported crash, fire, injury, or death.
5 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Cadillac CT4?
Four recall campaigns have been issued for the TLX. Owners should check the NHTSA database to confirm if any remain outstanding on a specific vehicle.
- The 2020 CT4 was the launch year for this nameplate, and all four of its recall campaigns originated within the first five years of the model's existence, covering air bags, brakes, transmission, and lighting software.
- One recall, the lighting control module software campaign, was resolved through an over-the-air software update, meaning some owners may have received the fix without a dealership visit.
- The roof rail side-curtain air bag recall is a structural safety concern: GM noted the bags may not have been properly secured, which is directly relevant to occupant protection in a side or rollover event.
- No NHTSA crash-test result exists for the 2020 CT4 and no tested sibling model years are on record, so there is no federal star rating available to provide a crash-safety reference point for this specific vehicle.
FAQ2020 Cadillac CT4 safety questions
Was the 2020 Cadillac CT4 crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 4 recalls and 5 owner complaints on file.
How many recalls does the 2020 Cadillac CT4 have?
According to NHTSA recall data, 4 vehicle recalls are on file for the 2020 Cadillac CT4. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Cadillac CT4?
According to NHTSA's complaint database, 5 owner complaints are on file for the 2020 Cadillac CT4. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other CT4 years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Cadillac CT4 2020.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.