NHTSA // CRASH-TESTED
2020 Cadillac Xt4
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Cadillac XT4 is a compact luxury SUV that slots into one of the most competitive segments in the American market. Launched for 2019, it serves as the brand's entry point into the premium crossover space, targeting younger buyers and urban professionals who want Cadillac prestige in a smaller, more maneuverable package. It competes directly against the BMW X1, Audi Q3, and Mercedes-Benz GLA.
The 2020 Cadillac Xt4 earns an NHTSA Safety Index of 79 out of 100, an average result driven by its federal crash-test stars and its recall record. It has 5 recalls on record, reflected in the score.
- shoppers who want the full federal safety picture in one place
Reviewers generally regard the XT4 as a stylish and well-positioned entry-luxury crossover that delivers a composed, comfortable driving experience fitting the Cadillac brand. Most find the interior quality and technology features competitive, though some note that the powertrain and cargo space lag behind a few key rivals. Overall sentiment is positive but measured, acknowledging the segment is exceptionally competitive.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14181
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA22V868000
Risk: Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
Reported 2022-11-23
SEAT BELTS:CRITICAL FASTENERS21V649000
Risk: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Reported 2021-08-20
TIRES21V115000
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Reported 2021-02-25
POWER TRAIN:AUTOMATIC TRANSMISSION20V668000
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this reca
Reported 2020-10-29
SERVICE BRAKES20V588000
Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
Reported 2020-09-24
NHTSA // COMPLAINTSOwner complaints
16 owner complaints on file. These are unverified allegations reported to NHTSA.