NHTSA // CRASH-TESTED
2020 Cadillac XT4 Safety Ratings
The 2020 Cadillac XT4 scores 79 out of 100 on the NHTSA Safety Index (Average), 5 recalls, and 16 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2020 Cadillac XT4 presents a nuanced safety profile, with a NHTSA Safety Index of 79/100, positioning it in the Average band. While crash protection results are generally solid, a significant factor influencing its overall score is the defect record. Five recall campaigns were issued for this model year, contributing to a sub-score of 14/20 in that category. This makes verification of all recall remedies crucial for safety-conscious buyers considering the 2020 XT4.
The 2020 Cadillac XT4 receives a NHTSA Safety Index of 79/100 and a 4-star frontal crash rating from NHTSA.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 107 SUVs from 2020 that NHTSA has crash-tested, the 2020 Cadillac XT4 ranks 79 for overall NHTSA Safety Index.
- shoppers who want the full federal safety picture in one place
| NHTSA Safety Index | 79 / 100 (Average) |
|---|---|
| Frontal / Side / Rollover | 4 / 4 stars |
| Rollover risk | 15.4% |
| Recalls on file | 5 |
| Owner complaints | 16 (unverified allegations) |
| Class rank | 79 of 107 SUVs tested for 2020 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Cadillac XT4?
The 2020 Cadillac XT4 holds a Safety Index of 79/100, identical to the 2019 model's 79/100, meaning the index held flat year over year rather than improving or declining. That stability masks meaningful churn beneath the surface: the 2020 model accumulated five distinct recall campaigns, a notably active defect record that pulls the defect-record component down to 14 out of a possible 20 points. The crash-protection sub-score of 56/70 reflects the strength of the two rated categories, frontal and rollover both at 4 stars, but the absence of an overall rating and a side-impact rating from NHTSA leaves meaningful gaps in the picture. The avoidance-tech sub-score of 8.5/10 benefits from forward collision warning and electronic stability control being standard equipment, though lane departure warning is only optional on this year. Among the five recalls, the rear seat belt retractor campaign and the service brakes campaign are the most safety-critical components for occupant protection. Shoppers evaluating a used example should treat those two campaigns as the highest-priority verification items before purchase.
NCAP // CRASH TESTHow did the 2020 Cadillac XT4 perform in crash tests?
The 2020 Cadillac XT4 attained 4 out of 5 stars for frontal crash protection and 4 out of 5 stars for rollover resistance from NHTSA. Its rollover risk was assessed at 15 percent, with a dynamic tip result of No Tip. No overall safety rating or side-impact rating has been published for this model year.
Source: NHTSA NCAP, VehicleId 14181
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSDoes the 2020 Cadillac XT4 have any recalls?
Yes. Five recall campaigns cover this model year, touching the surround-vision backup camera sensing system, rear seat belt retractors and their critical fasteners, tires, the automatic transmission, and service brakes. No park-outside or do-not-drive directive appears in the data, but the seat belt and brake campaigns warrant priority attention.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA22V868000
Risk: Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
Reported 2022-11-23
SEAT BELTS:CRITICAL FASTENERS21V649000
Risk: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Reported 2021-08-20
TIRES21V115000
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Reported 2021-02-25
POWER TRAIN:AUTOMATIC TRANSMISSION20V668000
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this reca
Reported 2020-10-29
SERVICE BRAKES20V588000
Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
Reported 2020-09-24
NHTSA // COMPLAINTSWhat do owners report about the 2020 Cadillac XT4?
Owners have filed 16 unverified complaints with NHTSA. The most-reported alleged problem areas are the engine and service brakes, each drawing 4 reports, followed by forward collision avoidance with 3 alleged incidents. One report alleges a fire. All figures are unverified consumer allegations, not established defects.
16 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Cadillac XT4?
A VIN-specific recall check at NHTSA.gov is essential before any purchase of this six-year-old vehicle, given its involvement in multiple GM recall campaigns. Confirm that remedies for the seat belt retractor, service brake, and surround-vision camera have all been completed, not merely that the campaigns were issued.
- The 2020 XT4 carries five recall campaigns, more than the prior model year, covering seat belt retractors, service brakes, tires, the automatic transmission, and the surround-vision backup camera system.
- NHTSA has not issued an overall star rating or a side-impact star rating for this specific model year, so the crash picture is only partially complete.
- The defect-record sub-score of 14/20 is the weakest component of the 79/100 Safety Index, driven directly by the volume of recall activity on this model year.
- Lane departure warning is listed as optional rather than standard on the 2020 XT4, meaning not every example on the used market will carry that avoidance technology.
RANKINGSWhere the 2020 Cadillac XT4 places
The 2020 Cadillac XT4 qualifies for these MotorCaliber safety rankings:
FAQ2020 Cadillac XT4 safety questions
Was the 2020 Cadillac XT4 crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2020 Cadillac XT4, and it earns a NHTSA Safety Index of 79 out of 100, placing it in the Average band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2020 Cadillac XT4 crash-test star ratings?
In NHTSA testing the 2020 Cadillac XT4 earned 4 out of 5 stars for frontal and 4 out of 5 stars for rollover. Its measured rollover risk is 15.4%. Categories NHTSA did not test show as not rated.
How many recalls does the 2020 Cadillac XT4 have?
According to NHTSA recall data, 5 vehicle recalls are on file for the 2020 Cadillac XT4. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Cadillac XT4?
According to NHTSA's complaint database, 16 owner complaints are on file for the 2020 Cadillac XT4. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other XT4 years
Rivals in SUV (2020)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2020 Infiniti Qx50 | 94/100 | 5 of 5 | 2 |
| 2020 Mazda CX-3 | 94/100 | 5 of 5 | 1 |
| 2020 Mazda CX-30 | 93/100 | 5 of 5 | 3 |
| 2020 Volvo Xc90 T5 | 93/100 | 5 of 5 | 0 |
| 2020 Volvo Xc90 T6 | 93/100 | 5 of 5 | 0 |
| 2020 Volvo Xc90 T8 | 93/100 | 5 of 5 | 0 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 14181), the recallsByVehicle and complaintsByVehicle records for the Cadillac XT4 2020.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 79 of 107 in the SUV class for 2020.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.