NHTSA // CRASH-TESTED
2023 Chevrolet Suburban
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Chevrolet Suburban is a full-size body-on-frame SUV that has defined the segment for decades. Built to haul families, tow heavy loads, and cover long distances in comfort, it targets buyers who need genuine three-row capacity and serious capability. The 2021 to 2025 generation represents the current platform, and for shoppers weighing this large SUV, the safety picture deserves a close look before signing anything.
The 2023 Chevrolet Suburban earns an NHTSA Safety Index of 76 out of 100, an average result driven by its federal crash-test stars and its recall record. It has 3 recalls on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally praise the Suburban for its cavernous interior, strong towing capability, and refined long-distance ride quality. Most acknowledge it as a benchmark for full-size SUV utility. The consensus also notes that its large footprint can make urban driving challenging, and some reviewers flag that its size and ride height come with handling tradeoffs compared to car-based crossover alternatives.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 17222
Index breakdown
NHTSA // RECALLSRecall record
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL25V274000
Risk: Engine failure increases the risk of a crash.
Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevro
Reported 2025-04-24
SUSPENSION:REAR23V642000
Risk: A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
Remedy: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
Reported 2023-09-20
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE22V903000
Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous
Reported 2022-12-08
NHTSA // COMPLAINTSOwner complaints
107 owner complaints on file. These are unverified allegations reported to NHTSA.