NHTSA // CRASH-TESTED
2019 Chrysler Pacifica Safety Ratings
The 2019 Chrysler Pacifica scores 80 out of 100 on the NHTSA Safety Index (Strong), with a 5-star overall NHTSA crash rating, 7 recalls, and 332 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2019 Chrysler Pacifica earns a NHTSA Safety Index of 80/100, placing it in the Strong band. Its NHTSA crash-test performance is genuinely impressive, though a modest avoidance-tech score and a defect record that carries 7 open recall campaigns temper that picture for used-market shoppers.
The 2019 Chrysler Pacifica holds a NHTSA Safety Index of 80 out of 100 and an NHTSA overall crash-test rating of 5 stars, based on federal NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 119 Sedans from 2019 that NHTSA has crash-tested, the 2019 Chrysler Pacifica ranks 78 for overall NHTSA Safety Index.
- urban drivers exposed to side-impact risk
| NHTSA Safety Index | 80 / 100 (Strong) |
|---|---|
| Overall crash rating | 5 of 5 stars |
| Frontal / Side / Rollover | 5 / 5 / 4 stars |
| Rollover risk | 11.6% |
| Recalls on file | 7 |
| Owner complaints | 332 (unverified allegations) |
| Class rank | 78 of 119 Sedans tested for 2019 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2019 Chrysler Pacifica?
The 2019 Chrysler Pacifica achieved NHTSA's highest crash-test ratings, earning 5 out of 5 stars overall, for frontal impact, and for side impact. This performance underpins a crash-protection sub-score of 66 out of 70 points, a significant factor in its 80/100 Safety Index. The vehicle's avoidance-tech sub-score, however, is 6 out of 10, reflecting that forward collision warning and lane departure warning were optional. Standard active safety was limited to electronic stability control for buyers who did not opt for these packages. The Pacifica's defect record sub-score of 7.5 out of 20 is tied to seven recall campaigns, with several addressing the rearview camera system. A separate recall for the Plug-In Hybrid electrical wiring connector affects only PHEV models. The 332 owner complaints, primarily concerning the electrical system, engine, and powertrain, merit attention, particularly when cross-referenced with individual vehicle recall completion data.
NCAP // CRASH TESTHow did the 2019 Chrysler Pacifica perform in crash tests?
The 2019 Pacifica earned a 5-star overall safety rating from NHTSA, achieving perfect 5-star scores in both frontal and side impact crash tests. Its rollover protection, however, received a 4-star rating, with a 12 percent rollover risk measured in dynamic testing. The vehicle did not tip during this assessment.
Source: NHTSA NCAP, VehicleId 13546
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSDoes the 2019 Chrysler Pacifica have any recalls?
Seven recall campaigns cover this model year. The most safety-critical involve the rearview camera system, with multiple back-over prevention campaigns affecting the 8.4-inch radio display and 360-degree surround-view setup. A separate campaign targets the electrical wiring connectors in Pacifica Plug-In Hybrid vehicles. A third-party wheelchair restraint recall also applies to certain converted units. Shoppers should verify every campaign by VIN.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA26V327000
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on Ma
Reported 2026-05-21
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V876000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Reported 2025-12-17
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES23V010000
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA bega
Reported 2023-01-17
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA20V191000
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Reported 2020-09-10
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA19V886000
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Reported 2019-12-12
ELECTRICAL SYSTEM:12V/24V/48V BATTERY19V348000
Risk: A loss of power steering assist or a stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Reported 2019-05-09
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD18V524000
Risk: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Reported 2018-08-09
NHTSA // COMPLAINTSWhat do owners report about the 2019 Chrysler Pacifica?
NHTSA has received 332 unverified owner complaints for this model year. Alleged problem areas include the Electrical System (113 reports), Engine (88), and Power Train (82), followed by reported concerns with Service Brakes (56) and Steering (39). These are unverified consumer allegations, not established defects.
332 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2019 Chrysler Pacifica?
Seven recall campaigns are on record for the 2019 Pacifica, necessitating a VIN check through the NHTSA recall lookup tool for any prospective owner. This is the single most important safety step for this model year, confirming that remedies for issues ranging from rearview camera malfunctions to PHEV wiring concerns have been completed by a dealership.
- The 2019 Pacifica received NHTSA 5-star scores in both frontal and side crash disciplines, with the only step-down being a 4-star rollover rating and a measured 12 percent rollover risk.
- Seven recall campaigns are attached to this model year, with multiple campaigns specifically targeting the rearview camera and back-over prevention system on vehicles equipped with the 8.4-inch radio and 360-degree surround-view camera.
- Forward collision warning and lane departure warning were optional, not standard, on the 2019 Pacifica, meaning many vehicles in the used market may lack these features, which directly depressed the avoidance-tech sub-score to 6 out of 10.
- PHEV variants of the 2019 Pacifica carry a distinct recall for internal transmission wiring connector failures, making it essential to verify whether a used PHEV unit has received the remedy before purchase.
RANKINGSWhere the 2019 Chrysler Pacifica places
The 2019 Chrysler Pacifica qualifies for these MotorCaliber safety rankings:
FAQ2019 Chrysler Pacifica safety questions
Was the 2019 Chrysler Pacifica crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2019 Chrysler Pacifica, and it earns a NHTSA Safety Index of 80 out of 100, placing it in the Strong band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2019 Chrysler Pacifica crash-test star ratings?
In NHTSA testing the 2019 Chrysler Pacifica earned 5 out of 5 stars for overall, 5 out of 5 stars for frontal, 5 out of 5 stars for side, and 4 out of 5 stars for rollover. Its measured rollover risk is 11.6%. Categories NHTSA did not test show as not rated.
How many recalls does the 2019 Chrysler Pacifica have?
According to NHTSA recall data, 7 vehicle recalls are on file for the 2019 Chrysler Pacifica. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2019 Chrysler Pacifica?
According to NHTSA's complaint database, 332 owner complaints are on file for the 2019 Chrysler Pacifica. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash or a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Pacifica years
Rivals in Sedan (2019)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2019 Acura RLX Sport | 100/100 | not rated | 0 |
| 2019 Audi A4 Allroad | 99/100 | not rated | 0 |
| 2019 Audi Rs5 Sportback | 99/100 | not rated | 0 |
| 2019 Audi S5 Sportback | 99/100 | not rated | 0 |
| 2019 Audi S4 | 98/100 | not rated | 1 |
| 2019 Tesla Model S 60d | 98/100 | not rated | 0 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 13546), the recallsByVehicle and complaintsByVehicle records for the Chrysler Pacifica 2019.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 78 of 119 in the Sedan class for 2019.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.