NHTSA // CRASH-TESTED
2019 Chrysler Pacifica
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Chrysler Pacifica is a minivan, not a sedan, and sits at the heart of the family-hauler segment as one of the few remaining American-brand entries in the class. Aimed squarely at families who prioritize interior space, sliding rear doors, and everyday practicality, the Pacifica competes in a segment where passenger protection and recall history carry outsized weight. Our coverage spans the 2019 through 2025 model years.
The 2019 Chrysler Pacifica earns an NHTSA Safety Index of 80 out of 100, an strong result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. It has 7 recalls on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally praise the Pacifica for its clever interior packaging, genuinely useful Stow 'n Go seating, and a cabin that feels well-suited to family life. Driving refinement draws moderate approval, with most noting a composed, if not sporty, ride. Some reviewers flag interior materials as inconsistent across trim levels, and the plug-in hybrid variant tends to attract specific attention for its powertrain character and added utility.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 13546
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA26V327000
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed June 11, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026
Reported 2026-05-21
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V876000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Reported 2025-12-17
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES23V010000
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA bega
Reported 2023-01-17
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA20V191000
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Reported 2020-09-10
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA19V886000
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Reported 2019-12-12
ELECTRICAL SYSTEM:12V/24V/48V BATTERY19V348000
Risk: A loss of power steering assist or a stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Reported 2019-05-09
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD18V524000
Risk: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Reported 2018-08-09
NHTSA // COMPLAINTSOwner complaints
332 owner complaints on file. These are unverified allegations reported to NHTSA.