MotorCaliberNHTSA Safety Index

NHTSA // CRASH-TESTED

2020 Chrysler Voyager Safety Ratings

The 2020 Chrysler Voyager scores 87 out of 100 on the NHTSA Safety Index (Strong), with a 5-star overall NHTSA crash rating, 1 recall, and 12 owner complaints on file.

Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar

1Recalls
12Complaints
0Investigations
VERDICT

For 2020, the Chrysler Voyager earned a five-star overall safety rating from NHTSA, a significant achievement. This contributes to the model's NHTSA Safety Index of 87 out of 100, positioning it in the "Strong" safety band. While its crash protection scores were nearly perfect across categories, its avoidance technology score proved a notable detriment to the overall index.

The 2020 Chrysler Voyager received a five-star overall crash-test rating and a NHTSA Safety Index of 87/100, based on NHTSA data.

MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026

Among the 105 Sedans from 2020 that NHTSA has crash-tested, the 2020 Chrysler Voyager ranks 53 for overall NHTSA Safety Index.

WHO IT IS FOR
  • urban drivers exposed to side-impact risk
2020 Chrysler Voyager safety at a glance (source: NHTSA)
NHTSA Safety Index87 / 100 (Strong)
Overall crash rating5 of 5 stars
Frontal / Side / Rollover5 / 5 / 4 stars
Rollover risk11.6%
Recalls on file1
Owner complaints12 (unverified allegations)
Class rank53 of 105 Sedans tested for 2020
Data verifiedOct 1, 2026

ANALYSISHow safe is the 2020 Chrysler Voyager?

The 2020 Chrysler Voyager earns an 87/100 Safety Index, presenting a conflict in safety provisions. Its crash protection sub-score, an exceptional 66 out of 70, reflects top-tier performance in collisions. This is borne out by the five-star overall rating, with both frontal and side protection achieving perfect five-star scores. Rollover risk is assessed at 12 percent with a four-star rating and a "No Tip" dynamic result, a standard outcome for a front-wheel-drive van. However, the Voyager's avoidance technology sub-score is a notably low 2 out of 10. This is a direct consequence of the absence of both forward collision warning and lane departure warning, even as optional equipment. Such omissions are significant for a 2020 model year vehicle and are the primary factor preventing a Safety Index above 90. The defect record, scoring 18.5 out of 20, is sound, with a single recall identified for a curtain airbag connector integrity issue, a specific but contained safety concern.

NCAP // CRASH TESTHow did the 2020 Chrysler Voyager perform in crash tests?

The 2020 Chrysler Voyager achieved a 12 percent rollover risk, earning four out of five stars in that specific category. This stands in contrast to its other federal crash-test ratings, where the Voyager secured the highest possible score: five out of five stars in overall, frontal, and side impact protection. The dynamic tip test concluded with a "No Tip" result.

Overall
Frontal
Side
Rollover
Rollover risk 11.6%

Source: NHTSA NCAP, VehicleId 14962

Index breakdown

Crash protection66/70
Avoidance tech2/10
Defect record18.5/20
Forward collision warning: NoLane departure warning: NoStability control: Standard

NHTSA // RECALLSDoes the 2020 Chrysler Voyager have any recalls?

The 2020 Chrysler Voyager carries one recall campaign. It involves curtain side and window air bags, specifically an improperly secured connector, and it covers 2020-2021 and 2023 Voyager vehicles alongside certain Pacifica models. No park-outside or do-not-drive directive is noted in the data, but the air bag system nature of this recall warrants prompt attention.

AIR BAGS:SIDE/WINDOW:CURTAIN24V793000

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Reported 2024-10-24

NHTSA // COMPLAINTSWhat do owners report about the 2020 Chrysler Voyager?

Twelve owner complaints have been reported to NHTSA for this model year, including one alleged crash. The most frequently cited components are Engine with six reports, Steering with four, and Electrical System with two. All are unverified consumer allegations and have not been established as facts.

12 owner complaints on file. These are unverified allegations reported to NHTSA.

1reported crash
0reported fire
0reported injuries
0reported deaths
Most-reported systemsEngine 6Steering 4Electrical System 2Seats 1Service Brakes 1Power Train 1

USED BUYERWhat should used buyers know about the 2020 Chrysler Voyager?

A significant safety concern has been flagged regarding a vehicle's curtain airbag connectors. For any prospective buyer of this six-year-old minivan, it is imperative to verify that this recall has been addressed. An uncorrected airbag recall on a pre-owned vehicle represents an active safety defect that warrants resolution prior to any purchase.

  • The 2020 Voyager's crash protection sub-score of 66/70 is the primary driver of its 87/100 Safety Index, anchored by five-star frontal and side NHTSA results specific to this model year.
  • A single recall affecting curtain side and window air bag connectors was issued for 2020-2021 Voyager vehicles and remains the only active defect campaign tied to this model year.
  • The avoidance technology sub-score of 2/10 reflects that forward collision warning and lane departure warning were not present on this 2020 configuration, a year-specific equipment gap that directly limits the Index ceiling.
  • Twelve unverified owner complaints are on file with NHTSA for this model year, with Engine and Steering components accounting for ten of those reports, and one alleged crash among them.

RANKINGSWhere the 2020 Chrysler Voyager places

The 2020 Chrysler Voyager qualifies for these MotorCaliber safety rankings:

FAQ2020 Chrysler Voyager safety questions

Was the 2020 Chrysler Voyager crash-tested by NHTSA?

Yes. NHTSA crash-tested the 2020 Chrysler Voyager, and it earns a NHTSA Safety Index of 87 out of 100, placing it in the Strong band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.

What are the 2020 Chrysler Voyager crash-test star ratings?

In NHTSA testing the 2020 Chrysler Voyager earned 5 out of 5 stars for overall, 5 out of 5 stars for frontal, 5 out of 5 stars for side, and 4 out of 5 stars for rollover. Its measured rollover risk is 11.6%. Categories NHTSA did not test show as not rated.

How many recalls does the 2020 Chrysler Voyager have?

According to NHTSA recall data, 1 vehicle recall is on file for the 2020 Chrysler Voyager. Confirm your VIN at nhtsa.gov to see which apply to your car.

How many complaints have owners filed about the 2020 Chrysler Voyager?

According to NHTSA's complaint database, 12 owner complaints are on file for the 2020 Chrysler Voyager. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.

READ MORE

Cross-check this record against independent expert reviews and the live NHTSA database before you buy.

Other Voyager years

Rivals in Sedan (2020)

Safest Sedan rivals, 2020 (NHTSA Safety Index)
VehicleNHTSA Safety IndexOverall starsRecalls
2020 Acura RLX99/1005 of 51
2020 Acura RLX Sport99/100not rated1
2020 Audi S5 Sportback99/100not rated0
2020 Infiniti Q5099/100not rated0
2020 Mazda Mazda398/1005 of 52
2020 Nissan Maxima98/1005 of 51
HOW THIS PAGE WAS MADE
  • DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 14962), the recallsByVehicle and complaintsByVehicle records for the Chrysler Voyager 2020.
  • SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 53 of 105 in the Sedan class for 2020.
  • EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
  • VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.