NHTSA // CRASH-TESTED
2024 Ford Explorer
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Ford Explorer is a three-row midsize SUV that has anchored the family hauler segment for decades. Aimed squarely at households needing flexible seating and everyday practicality, the 2019 through 2025 generation competes in one of the most hotly contested spaces in the American market. Its combination of mainstream appeal and Ford's broad dealer network makes it one of the most scrutinized vehicles on the road today.
The 2024 Ford Explorer earns an NHTSA Safety Index of 80 out of 100, an strong result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. It has 9 recalls on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally regard the Explorer as a well-rounded three-row SUV with broad family appeal, praising its spacious interior and driving composure for the segment. Most acknowledge it as a competitive mainstream choice while noting that the ownership experience can vary, and some suggest shoppers cross-shop carefully given the competitive midsize SUV landscape.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 19123
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
POWER TRAIN:AUTOMATIC TRANSMISSION26V371000
Risk: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
Remedy: Dealers will inspect for park system damage and replace the park system components as necessary, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S39. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 12, 2026.
Reported 2026-06-09
SEAT BELTS26V159000
Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
Reported 2026-03-17
BACK OVER PREVENTION:SOFTWARE26V123000
Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge.Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Reported 2026-03-03
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER26V012000
Risk: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters
Reported 2026-01-15
TRAILER HITCHES25V687000
Risk: While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.
Remedy: Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Reported 2025-10-10
BACK OVER PREVENTION:SOFTWARE25V442000
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Reported 2025-06-27
SEATS:MID/REAR ASSEMBLY25V393000
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Reported 2025-06-13
EQUIPMENT:OTHER:LABELS24V852000
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Reported 2024-11-08
HYBRID PROPULSION SYSTEM24V685000
Risk: A short circuit increases the risk of a fire.
Remedy: Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
Reported 2024-09-13
NHTSA // COMPLAINTSOwner complaints
19 owner complaints on file. These are unverified allegations reported to NHTSA.