NHTSA // CRASH-TESTED
2020 Ford Explorer
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Ford Explorer is a three-row midsize SUV that has anchored the family hauler segment for decades. Aimed squarely at households needing flexible seating and everyday practicality, the 2019 through 2025 generation competes in one of the most hotly contested spaces in the American market. Its combination of mainstream appeal and Ford's broad dealer network makes it one of the most scrutinized vehicles on the road today.
The 2020 Ford Explorer earns an NHTSA Safety Index of 76 out of 100, an average result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. It has 32 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally regard the Explorer as a well-rounded three-row SUV with broad family appeal, praising its spacious interior and driving composure for the segment. Most acknowledge it as a competitive mainstream choice while noting that the ownership experience can vary, and some suggest shoppers cross-shop carefully given the competitive midsize SUV landscape.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14932
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
POWER TRAIN:AUTOMATIC TRANSMISSION26V402000
Risk: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed August 3, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford'
Reported 2026-06-24
SEAT BELTS26V159000
Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
Reported 2026-03-17
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR26V117000
Risk: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in May 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) in
Reported 2026-03-03
BACK OVER PREVENTION:SOFTWARE26V123000
Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge.Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Reported 2026-03-03
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER25V685000
Risk: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters
Reported 2025-10-10
BACK OVER PREVENTION:SOFTWARE25V442000
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Reported 2025-06-27
SEATS:MID/REAR ASSEMBLY25V393000
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Reported 2025-06-13
BACK OVER PREVENTION:SOFTWARE25V159000
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
Reported 2025-03-14
POWER TRAIN:DRIVELINE:DRIVESHAFT25V166000
Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
Reported 2025-03-14
SEAT BELTS25V093000
Risk: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5
Reported 2025-02-14
EQUIPMENT:OTHER:LABELS24V852000
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Reported 2024-11-08
ENGINE24V598000
Risk: An engine compartment fire increases the risk of injury.
Remedy: Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long bloc
Reported 2024-08-10
NHTSA // COMPLAINTSOwner complaints
1,142 owner complaints on file. These are unverified allegations reported to NHTSA.