NHTSA // CRASH-TESTED
2020 Honda Pilot
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Honda Pilot is a three-row midsize SUV that has been a cornerstone of the family hauler segment for over two decades. Targeting households that need genuine eight-passenger capacity without stepping into truck-based territory, the Pilot competes in one of the most hotly contested spaces in the American market. It blends everyday practicality with Honda's reputation for refined engineering, making it a perennial consideration for buyers prioritizing space and safety.
The 2020 Honda Pilot earns an NHTSA Safety Index of 74 out of 100, an average result driven by its federal crash-test stars and its recall record. It has 11 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally regard the Honda Pilot as one of the more polished and well-rounded three-row family SUVs in its class, praising its composed ride, practical interior packaging, and user-friendly technology. Most consider it a strong default choice for families, though some note that the competitive segment means buyers have several compelling alternatives worth cross-shopping.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14490
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
STRUCTURE:FRAME AND MEMBERS26V365000
Risk: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Owner notification letters are expected to be mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in thi
Reported 2026-06-04
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER26V332000
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers
Reported 2026-05-21
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER24V064000
Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, October 18, 2024, and August 2025. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Reported 2024-02-01
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP23V858000
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Reported 2023-12-18
BACK OVER PREVENTION:DISPLAY FUNCTION23V431000
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Reported 2023-06-15
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR23V174000
Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Reported 2023-03-16
TIRES21V165000
Risk: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Remedy: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Reported 2021-03-11
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA20V439000
Risk: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Reported 2020-07-28
ELECTRICAL SYSTEM:SOFTWARE20V440000
Risk: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Reported 2020-07-28
EQUIPMENT:OTHER:LABELS20V067000
Risk: If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
Reported 2020-02-06
STRUCTURE:BODY19V784000
Risk: In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Remedy: Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Reported 2019-10-31
NHTSA // COMPLAINTSOwner complaints
464 owner complaints on file. These are unverified allegations reported to NHTSA.