MotorCaliberNHTSA Safety Index
NHTSA crash test of the 2023 Hyundai Ioniq 5

NHTSA // CRASH-TESTED

2023 Hyundai Ioniq 5

Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.

4Recalls
377Complaints
1Investigations
ABOUT THE HYUNDAI IONIQ 5

The Hyundai Ioniq 5 is a battery-electric crossover SUV that has carved out a serious position in the competitive EV segment since its 2022 debut. Built on Hyundai's dedicated E-GMP platform, it targets tech-forward buyers who want a spacious, modern alternative to the Tesla Model Y and Ford Mustang Mach-E. It brings genuine style and a distinct retro-futurist design to a segment where safety credentials matter as much as range.

VERDICT

Despite a strong crash-test showing, the 2023 Hyundai Ioniq 5 carries a park-outside or stop-driving recall, so read the recall section first. Its 5-star rollover rating stands out for families and child-seat buyers. It has 4 recalls on record, reflected in the score.

WHO IT IS FOR
  • families prioritizing rollover safety
  • urban drivers exposed to side-impact risk
WHAT REVIEWERS SAY

Reviewers generally regard the Ioniq 5 as one of the more compelling electric crossovers on the market, praising its distinctive styling, spacious interior enabled by its dedicated EV platform, and strong driving character. Most professional assessments position it as a top-tier choice in its segment, though some note that software and charging-related concerns have surfaced in longer-term evaluations.

NCAP // CRASH TESTCrash-test breakdown

Overall
Frontal
Side
Rollover
Rollover risk 8.3%

Source: NHTSA NCAP, VehicleId 18657

Index breakdown

Crash protection65/70
Avoidance tech5/10
Defect record7/20
Forward collision warning: Standard & OptionalLane departure warning: StandardStability control: Standard

NCAP // CRASH IMAGESCrash-test images

Crash-test images are US federal government works (NHTSA / NCAP), public domain.

NHTSA // RECALLSRecall record

Park outside / do not drive This vehicle has a recall advising owners to park away from structures or stop driving until repaired. Confirm your VIN at nhtsa.gov.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY26V432000

Risk: A fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle

Reported 2026-07-02

ELECTRICAL SYSTEM:12V/24V/48V BATTERY24V868000

Risk: A loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Gen

Reported 2024-11-18

ELECTRICAL SYSTEM:12V/24V/48V BATTERY24V204000

Risk: A loss of drive power increases the risk of a crash.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai custom

Reported 2024-03-15

POWER TRAIN:DRIVELINE:DRIVESHAFT24V065000

Risk: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

Reported 2024-02-01

NHTSA // COMPLAINTSOwner complaints

377 owner complaints on file. These are unverified allegations reported to NHTSA.

11reported crash
1reported fire
4reported injuries
0reported deaths
Most-reported systemsElectrical System 267Power Train 72Fuel/Propulsion System 66Unknown Or Other 43Engine 37Forward Collision Avoidance 26

Other Ioniq 5 years

Rivals in SUV (2023)

Last verified 2026-08-17. Sources: NHTSA SafetyRatings (VehicleId 18657), recallsByVehicle, complaintsByVehicle for Hyundai Ioniq 5 2023. Class rank 115 of 139 in SUV 2023. Methodology · Disclosure