NHTSA // CRASH-TESTED
2020 Mitsubishi Outlander
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Mitsubishi Outlander is a five-passenger compact SUV that competes in one of the most crowded segments in the American market. Aimed at budget-conscious families who want three-row versatility without a premium price tag, the Outlander has undergone a significant generational shift during our 2019-to-2025 coverage window, moving from a dated but functional platform to a more modern, feature-forward redesign.
The 2020 Mitsubishi Outlander earns an NHTSA Safety Index of 80 out of 100, an strong result driven by its federal crash-test stars and its recall record. It has 3 recalls on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally regard the Outlander as a value-oriented compact SUV that improved substantially with its generational redesign, praising the updated interior quality and standard feature content. Most acknowledge that it trails class leaders in driving refinement and powertrain performance, positioning it as a practical choice for shoppers prioritizing affordability and space over outright polish.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14541
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT26V252000
Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.
Reported 2026-04-20
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT25V507000
Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002
Reported 2025-08-07
SEAT BELTS:REAR/OTHER20V280000
Risk: An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.
Remedy: MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.
Reported 2020-05-18
NHTSA // COMPLAINTSOwner complaints
29 owner complaints on file. These are unverified allegations reported to NHTSA.