NHTSA // SAFETY RECORD
2019 Porsche Cayenne
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Porsche Cayenne is a performance-oriented luxury midsize SUV that has carved out a distinct identity in a crowded segment. Aimed at buyers who want genuine sports-car dynamics wrapped in a practical, premium utility package, the Cayenne competes at the upper end of the market against rivals like the BMW X5 and Mercedes-Benz GLE. It seats five, offers multiple powertrain options, and carries Porsche's engineering reputation into everyday family transport.
The 2019 Porsche Cayenne has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 6 recalls and 39 owner complaints on file, giving it a light recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally praise the Cayenne for its sharp, car-like driving dynamics and its ability to blend genuine performance with everyday practicality. Cabin materials and interior refinement are consistently described as near the top of the segment, and the ride comfort earns strong marks. Most reviewers position it as the benchmark for driving engagement in the luxury midsize SUV class, though some note the infotainment learning curve.
NHTSA // RECALLSRecall record
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA25V896000
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.
Reported 2025-12-19
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL19V735000
Risk: If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.
Remedy: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.
Reported 2019-10-16
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR19V111000
Risk: A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will update the related software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA0.
Reported 2019-02-21
SUSPENSION:FRONT:SHOCK ABSORBER19V112000
Risk: Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Remedy: Porsche will notify the owner, and a dealers will replace the shock absorber forks, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA2.
Reported 2019-02-20
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL19V115000
Risk: If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.
Remedy: Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA1/AKA0.
Reported 2019-02-20
SEAT BELTS:REAR/OTHER18V751000
Risk: If the seat belt buckle breaks in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the passenger rear seat belt buckle, free of charge. The recall began November 30, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ09.
Reported 2018-10-24
NHTSA // COMPLAINTSOwner complaints
39 owner complaints on file. These are unverified allegations reported to NHTSA.