NHTSA // SAFETY RECORD
2019 Ram 2500
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Ram 2500 is a heavy-duty pickup truck aimed at buyers who need serious towing and hauling capability beyond what a half-ton can offer. Competing in one of the most demanding segments on the market, it attracts contractors, fleet operators, and truck enthusiasts who prioritize work capacity. Understanding its safety record is essential before committing to a vehicle this size and cost.
The 2019 Ram 2500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 12 recalls and 187 owner complaints on file, giving it a heavy recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally regard the Ram 2500 as one of the more refined and comfortable entries in the heavy-duty truck segment, praising its ride quality and interior execution relative to its class. Most acknowledge that it competes strongly on capability and driver experience, though professional assessments tend to note that heavy-duty trucks as a category involve tradeoffs in agility and crash-test performance compared to lighter vehicles.
NHTSA // RECALLSRecall record
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR25V824000
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2025.
Reported 2025-12-01
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR25V010000
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Reported 2025-01-16
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS22V904000
Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Reported 2022-12-08
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE22V140000
Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Reported 2022-03-10
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES22V035000
Risk: Reduced visibility increases the risk of a crash.
Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Reported 2022-01-27
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP21V880000
Risk: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on Mar
Reported 2021-11-12
SEAT BELTS20V580000
Risk: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Reported 2020-09-24
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA20V191000
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Reported 2020-09-10
STRUCTURE20V207000
Risk: A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Remedy: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Reported 2020-04-09
POWER TRAIN:AUTOMATIC TRANSMISSION20V043000
Risk: The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
Reported 2020-01-24
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER19V635000
Risk: The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.
Remedy: FCA US will notify owners, and dealers will replace the front brake calipers and brake hoses and bleed the brakes, free of charge. The recall began October 24, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US' number for this recall is V98.
Reported 2019-08-29
FUEL SYSTEM, DIESEL19V498000
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.
Reported 2019-06-27
NHTSA // COMPLAINTSOwner complaints
187 owner complaints on file. These are unverified allegations reported to NHTSA.