NHTSA // SAFETY RECORD
2019 Ram Promaster City Safety Record
The 2019 Ram Promaster City has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 1 recall and 5 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2019 Ram ProMaster City was not subjected to NHTSA crash testing, and therefore carries no federal star ratings. This also means no Safety Index score can be computed for this vehicle. What the record does show is a light recall and complaint burden. NHTSA records reflect one recall campaign for the 2019 ProMaster City, with five owner complaints. This documented history, while not speaking to crash performance, indicates a relatively modest level of reported owner concerns for a seven-year-old commercial van.
The 2019 Ram ProMaster City was not crash-tested by NHTSA, carries one recall campaign involving the turn signal system, and falls in the Light recall and complaint burden band according to NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 1 |
| Owner complaints | 5 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2019 Ram Promaster City?
The 2019 Ram ProMaster City has not undergone federal crash testing; no NHTSA star ratings are available. This absence of crash-test data extends to adjacent model years within our review scope, precluding any comparative safety assessment. This model year does, however, register in our data as being in the Light burden band, a classification for vehicles with low combined recall and complaint volumes. The single recall issued for the 2019 ProMaster City addresses a turn signal failure, a safety concern for visibility that did not warrant a do-not-drive order. Five owner complaints have been filed, including one alleging a crash and two alleging injuries. These complaints are distributed across four distinct vehicle systems, indicating no singular systemic fault has emerged as a pattern.
NHTSA // RECALLSDoes the 2019 Ram Promaster City have any recalls?
The 2019 Ram ProMaster City carries one recall, covering exterior lighting, specifically the turn signal system. The concern is that one or both turn signal lights may fail, affecting the flashing rate. NHTSA has not issued a park-outside or do-not-drive advisory tied to this campaign in the data we cover.
EXTERIOR LIGHTING:TURN SIGNAL21V728000
Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Reported 2021-09-21
NHTSA // COMPLAINTSWhat do owners report about the 2019 Ram Promaster City?
Five owner complaints have been reported to NHTSA for the 2019 Ram ProMaster City, spanning the Electrical System, Structure, Steering, and Air Bags. These are unverified consumer allegations and have not been independently confirmed as defects or safety failures.
5 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2019 Ram Promaster City?
A specific concern for the 2019 Ram ProMaster City involves a recall for its turn signals. Before purchasing any used unit, buyers should verify the recall's remedy status via the VIN on nhtsa.gov. An outstanding recall on a used vehicle represents an unresolved issue for the seller, not a burden for the buyer to assume.
- NHTSA has no crash-test result for the 2019 Ram ProMaster City, so no federal star rating or Safety Index exists for this model year.
- One recall covers the 2019 model year, targeting a turn signal light failure that could affect the flashing rate and reduce visibility signaling to other drivers.
- Five unverified complaints have been reported to NHTSA, with allegations touching the Electrical System, Structure, Steering, and Air Bags, including one reported crash and two reported injuries.
- Prospective buyers should run the specific vehicle's VIN through nhtsa.gov to confirm whether the turn signal recall has been completed before taking ownership.
FAQ2019 Ram Promaster City safety questions
Was the 2019 Ram Promaster City crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 1 recall and 5 owner complaints on file.
How many recalls does the 2019 Ram Promaster City have?
According to NHTSA recall data, 1 vehicle recall is on file for the 2019 Ram Promaster City. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2019 Ram Promaster City?
According to NHTSA's complaint database, 5 owner complaints are on file for the 2019 Ram Promaster City. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Ram Promaster City 2019.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.