NHTSA // SAFETY RECORD
2020 Ram Promaster City Safety Record
The 2020 Ram Promaster City has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 2 recalls and 1 owner complaint on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2020 Ram ProMaster City has not undergone federal crash testing. Consequently, no NHTSA star ratings are available, nor can a Safety Index be computed for this model year. The vehicle's record shows two recall campaigns: one for turn signals, and another addressing the ABS control module. A single owner complaint is on file with NHTSA. This limited data set provides no basis for assessing the ProMaster City's crash safety performance.
The 2020 Ram ProMaster City was not crash-tested by NHTSA, carries a Light recall and complaint burden band, and was named in two federal recall campaigns, according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 2 |
| Owner complaints | 1 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Ram Promaster City?
The 2020 Ram ProMaster City has a comparatively thin federal safety record, placing it in the Light recall and complaint burden band. Two recalls were issued for this model year. One recall addresses a turn signal lighting concern, which also affected the 2019 and 2021 model years. A second recall targets the ABS module, a component shared with the 2021 model year. As both recalls involve active safety systems, and the ABS recall specifically impacts braking performance, owners should verify prompt remedy completion. A single structural complaint is on file, but as an unverified allegation, it does not establish a pattern of concern. NHTSA has not crash-tested any ProMaster City model years within the range covered by the Safety Desk, meaning there are no federal crash-test ratings for comparison. The "Light" burden band describes the volume of record entries and does not predict crash performance.
NHTSA // RECALLSDoes the 2020 Ram Promaster City have any recalls?
The 2020 Ram ProMaster City was named in two federal recall campaigns. The first covers the exterior turn signal lights, where a failure in one or both signals could affect the flashing rate and reduce visibility to other drivers. The second covers the Anti-Lock Brake System control module, which may have an internal defect. Neither campaign carries a do-not-drive or park-outside advisory in the data on file, but owners should verify current remedy status by VIN at nhtsa.gov.
EXTERIOR LIGHTING:TURN SIGNAL21V728000
Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Reported 2021-09-21
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE21V147000
Risk: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Reported 2021-03-09
NHTSA // COMPLAINTSWhat do owners report about the 2020 Ram Promaster City?
One owner complaint has been filed with NHTSA for the 2020 Ram ProMaster City. That single report involves the vehicle's structure. All owner complaints submitted to NHTSA are unverified consumer allegations and have not been independently confirmed or adjudicated.
1 owner complaint on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Ram Promaster City?
Buyers of a used 2020 Ram ProMaster City should check the NHTSA recall lookup by VIN. This will confirm whether recall remedies have been completed or remain open for a specific vehicle.
- NHTSA did not crash-test the 2020 Ram ProMaster City, so no Safety Index or star ratings exist for this model year and none can be inferred.
- A 2021 recall campaign named 2020 model year units specifically for a potential defect in the Anti-Lock Brake System control module, an active safety system that directly affects stopping performance.
- A separate 2021 recall campaign named 2020 model year units for a turn signal lighting concern that could reduce the vehicle's visibility to surrounding traffic.
- Only one owner complaint is on file with NHTSA for this model year, alleging a structural concern. It is an unverified allegation and does not represent a confirmed or adjudicated finding.
FAQ2020 Ram Promaster City safety questions
Was the 2020 Ram Promaster City crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 2 recalls and 1 owner complaint on file.
How many recalls does the 2020 Ram Promaster City have?
According to NHTSA recall data, 2 vehicle recalls are on file for the 2020 Ram Promaster City. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Ram Promaster City?
According to NHTSA's complaint database, 1 owner complaint is on file for the 2020 Ram Promaster City. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Ram Promaster City 2020.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.