NHTSA // SAFETY RECORD
2021 Ram Promaster City Safety Record
The 2021 Ram Promaster City has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 3 recalls and 5 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2021 Ram ProMaster City has no federal crash-test ratings; NHTSA has not evaluated this vehicle. This means no star ratings are assigned for frontal, side, or rollover protection, and a Safety Index cannot be computed. The ProMaster City's recall record is light, with three campaigns issued. These addressed the turn signals, seat belt retractors, and the ABS module. Additionally, five unverified owner complaints are on file, none of which cite crashes, fires, injuries, or fatalities. The absence of crash-test data precludes any assessment of this model's crashworthiness.
The 2021 Ram ProMaster City was not crash-tested by NHTSA, carries three federal recall campaigns, and falls in the Light recall and complaint burden band according to NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 3 |
| Owner complaints | 5 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2021 Ram Promaster City?
A trio of safety-critical recall campaigns marks the 2021 Ram ProMaster City, despite its classification in the Light recall and complaint burden band. A turn signal malfunction, a seat belt retractor defect, and an ABS module issue each directly impact driver visibility, occupant restraint, and active braking systems, respectively. These three significant campaigns for a single model year warrant scrutiny. The five unverified owner complaints do not report any crashes, fires, injuries, or fatalities, and their low number adds little statistical weight. No NHTSA crash test data is available for the 2021 ProMaster City, nor are there any tested sibling years from the same nameplate to provide a comparative safety baseline.
NHTSA // RECALLSDoes the 2021 Ram Promaster City have any recalls?
The 2021 Ram ProMaster City carries three recall campaigns: one for exterior lighting covering turn signal failure and incorrect flash rate, one for seat belt automatic locking retractors that may not function as intended, and one for an Anti-Lock Brake System module with potential internal defects. NHTSA has not issued a park-outside or do-not-drive advisory in the data provided, but owners should verify remedy status by VIN at nhtsa.gov.
EXTERIOR LIGHTING:TURN SIGNAL21V728000
Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Reported 2021-09-21
SEAT BELTS21V699000
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Reported 2021-09-09
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE21V147000
Risk: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Reported 2021-03-09
NHTSA // COMPLAINTSWhat do owners report about the 2021 Ram Promaster City?
Five owner complaints have been submitted to NHTSA for the 2021 Ram ProMaster City. The top alleged component is the engine, cited in three reports, followed by single reports each for exterior lighting, seat belts, and equipment. All five are unverified consumer allegations, and none involve a reported crash, fire, injury, or death.
5 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2021 Ram Promaster City?
Three distinct recall campaigns affect the 2021 Ram ProMaster City: one for the turn signal, another for the seat belt retractor, and a third for the ABS module. Any shopper considering this vehicle should confirm completion of these recalls by checking the specific VIN on the NHTSA recall lookup tool.
- NHTSA has not crash-tested the 2021 Ram ProMaster City, so no star ratings or Safety Index score exist for this model year.
- Three recall campaigns were issued for this model year, addressing turn signal performance, seat belt automatic locking retractors, and an ABS control module, all of which touch core safety functions.
- Five unverified owner complaints have been filed with NHTSA for this model year, with the engine cited most frequently; none involve a reported crash, fire, injury, or death.
- Owners and prospective buyers should use the free VIN lookup tool at nhtsa.gov to check whether any of the three recall remedies remain open on a specific vehicle.
FAQ2021 Ram Promaster City safety questions
Was the 2021 Ram Promaster City crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 3 recalls and 5 owner complaints on file.
How many recalls does the 2021 Ram Promaster City have?
According to NHTSA recall data, 3 vehicle recalls are on file for the 2021 Ram Promaster City. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2021 Ram Promaster City?
According to NHTSA's complaint database, 5 owner complaints are on file for the 2021 Ram Promaster City. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Ram Promaster City 2021.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.