NHTSA // CRASH-TESTED
2020 Tesla Model S
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Tesla Model S is a full-size electric luxury sedan that has anchored Tesla's lineup since its debut. Positioned against established German flagships, it targets tech-forward buyers who want serious performance alongside premium refinement. The 2020-through-2025 generation carries over the swooping fastback silhouette and a cabin built around massive touchscreen controls, making it one of the most distinctive offerings in the luxury segment.
The 2020 Tesla Model S earns an NHTSA Safety Index of 88 out of 100, an strong result driven by its federal crash-test stars and its recall record. Its 5-star rollover rating stands out for families and child-seat buyers. It has 11 recalls on record, reflected in the score.
- families prioritizing rollover safety
- new and teen drivers who want standard crash-avoidance tech
Reviewers generally praise the Model S for its breathtaking acceleration, long driving range, and a minimalist interior anchored by an expansive touchscreen. Most find the ride quality and handling to be class-competitive. Common criticisms tend to center on the heavy reliance on touchscreen controls for basic functions and the learning curve that comes with Tesla's software-driven ownership experience.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 15100
Index breakdown
NHTSA // RECALLSRecall record
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES24V376000
Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Reported 2024-05-28
FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT24V153000
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Reported 2024-02-27
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL24V051000
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Reported 2024-01-30
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE23V838000
Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Reported 2023-12-12
STEERING:AUTOMATED/ADAPTIVE STEERING23V085000
Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Reported 2023-02-15
STEERING:ELECTRIC POWER ASSIST SYSTEM22V818000
Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
Reported 2022-11-01
ELECTRICAL SYSTEM:SOFTWARE22V235000
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes
Reported 2022-04-12
ELECTRICAL SYSTEM:SOFTWARE22V063000
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 2
Reported 2022-02-04
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE22V037000
Risk: Failing to stop at a stop sign can increase the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Reported 2022-01-27
LATCHES/LOCKS/LINKAGES:HOOD:LATCH21V00B000
Risk: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.
Reported 2021-12-21
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA21V846000
Risk: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Reported 2021-10-29
NHTSA // COMPLAINTSOwner complaints
80 owner complaints on file. These are unverified allegations reported to NHTSA.