NHTSA // CRASH-TESTED
2020 Toyota C-Hr Safety Ratings
The 2020 Toyota C-Hr scores 94 out of 100 on the NHTSA Safety Index (Exceptional), with a 5-star overall NHTSA crash rating, 1 recall, and 52 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2020 Toyota C-HR's NHTSA Safety Index of 94/100 places it in the Exceptional band, a reflection of its strong safety profile. This is bolstered by standard crash avoidance technology across all trims and a single recall on record. The federal data underscore this model year's robust performance.
The 2020 Toyota C-HR holds a NHTSA Safety Index of 94/100 and a five-star overall NHTSA crash-test rating, based on federal NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 105 Sedans from 2020 that NHTSA has crash-tested, the 2020 Toyota C-Hr ranks 21 for overall NHTSA Safety Index.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
| NHTSA Safety Index | 94 / 100 (Exceptional) |
|---|---|
| Overall crash rating | 5 of 5 stars |
| Frontal / Side / Rollover | 5 / 5 / 4 stars |
| Rollover risk | 14.3% |
| Recalls on file | 1 |
| Owner complaints | 52 (unverified allegations) |
| Class rank | 21 of 105 Sedans tested for 2020 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Toyota C-Hr?
The 2020 model year is the high-water mark in the C-HR's NHTSA safety record to this point. The NHTSA Safety Index rose three points from the 2019 model year's 91/100 to 94/100, both in the Exceptional band, but the gap is meaningful: the defect record sub-score of 18.25 out of 20 reflects the discipline of carrying only one recall campaign into this model year. That single recall, covering the rear seat belt buckle assembly, is a structural safety component, which makes remedy confirmation critical for any used-market transaction. The crash protection sub-score of 66 out of 70 anchors the index, supported by a clean sweep of five-star ratings in frontal and side testing and a four-star rollover result with a confirmed No Tip outcome at 14 percent rollover risk. The avoidance tech sub-score reaches the maximum 10 out of 10, reflecting forward collision warning, lane departure warning, and electronic stability control all arriving as standard equipment on this model year. The 52 unverified powertrain-heavy complaints are worth monitoring but do not factor into the safety index. Taken together, the 2020 C-HR's federal safety picture is defined by strong crash scores, complete standard tech, and a notably clean recall slate.
NCAP // CRASH TESTHow did the 2020 Toyota C-Hr perform in crash tests?
The 2020 Toyota C-HR achieved an overall safety rating from NHTSA. This strong performance included top marks in both frontal and side crash tests. Its rollover protection, however, earned a lower rating, with a 14 percent rollover risk as determined by the dynamic tip test, which itself produced a "No Tip" result. All crash-test categories received a rating.
Source: NHTSA NCAP, VehicleId 14735
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSDoes the 2020 Toyota C-Hr have any recalls?
One recall covers the 2020 C-HR. It targets the rear seat belt buckle assembly, shared with certain 2019 C-HR and 2020 Corolla models. No park-outside or do-not-drive directive is associated with this campaign. Used-market shoppers should verify by VIN whether the remedy has been completed.
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY19V877000
Risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.
Reported 2019-12-11
NHTSA // COMPLAINTSWhat do owners report about the 2020 Toyota C-Hr?
Fifty-two unverified owner allegations have been filed with NHTSA. The powertrain dominates at 38 reported complaints, followed by the electrical system and unknown or other categories at five each. One alleged crash and one alleged injury appear in the dataset. These are unverified consumer allegations, not established facts.
52 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Toyota C-Hr?
The 2020 C-HR carries a specific concern regarding its rear seat belt buckle assemblies, subject to a recall. Prospective owners of this model year should verify with NHTSA's VIN lookup tool that this recall has been fully addressed. As a foundational structural safety component, the integrity of the seat belt system warrants confirmation before any ownership transfer.
- The 2020 C-HR's Safety Index of 94/100 represents a three-point increase over the 2019 model year's 91/100, driven in part by a defect record sub-score of 18.25 out of 20 tied to carrying only one recall campaign.
- The single recall for this model year targets the rear seat belt buckle assembly on certain 2019-2020 C-HR and 2020 Corolla vehicles, making VIN-specific remedy verification a priority for used-market buyers.
- NHTSA crash testing produced five stars overall, five stars frontal, five stars side, and four stars rollover with a 14 percent rollover risk and a No Tip dynamic result, the strongest combination available in the C-HR's NHTSA test history.
- Of the 52 unverified NHTSA complaints filed against this model year, 38 allege powertrain issues, a concentration that is notable even though these allegations are unverified and do not affect the federal safety index.
RANKINGSWhere the 2020 Toyota C-Hr places
The 2020 Toyota C-Hr qualifies for these MotorCaliber safety rankings:
FAQ2020 Toyota C-Hr safety questions
Was the 2020 Toyota C-Hr crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2020 Toyota C-Hr, and it earns a NHTSA Safety Index of 94 out of 100, placing it in the Exceptional band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2020 Toyota C-Hr crash-test star ratings?
In NHTSA testing the 2020 Toyota C-Hr earned 5 out of 5 stars for overall, 5 out of 5 stars for frontal, 5 out of 5 stars for side, and 4 out of 5 stars for rollover. Its measured rollover risk is 14.3%. Categories NHTSA did not test show as not rated.
How many recalls does the 2020 Toyota C-Hr have?
According to NHTSA recall data, 1 vehicle recall is on file for the 2020 Toyota C-Hr. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Toyota C-Hr?
According to NHTSA's complaint database, 52 owner complaints are on file for the 2020 Toyota C-Hr. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other C-Hr years
Rivals in Sedan (2020)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2020 Acura RLX | 99/100 | 5 of 5 | 1 |
| 2020 Acura RLX Sport | 99/100 | not rated | 1 |
| 2020 Audi S5 Sportback | 99/100 | not rated | 0 |
| 2020 Infiniti Q50 | 99/100 | not rated | 0 |
| 2020 Mazda Mazda3 | 98/100 | 5 of 5 | 2 |
| 2020 Nissan Maxima | 98/100 | 5 of 5 | 1 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 14735), the recallsByVehicle and complaintsByVehicle records for the Toyota C-Hr 2020.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 21 of 105 in the Sedan class for 2020.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.