MotorCaliberNHTSA Safety Index
NHTSA crash test of the 2020 Toyota C-Hr

NHTSA // CRASH-TESTED

2020 Toyota C-Hr

Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.

1Recalls
52Complaints
0Investigations
ABOUT THE TOYOTA C-HR

The Toyota C-HR is a subcompact crossover SUV, not a sedan, aimed at urban drivers and style-conscious buyers who want a distinctive alternative to mainstream small SUVs. Sold in the United States from the 2018 model year onward, the C-HR targets younger buyers and city commuters who prioritize design flair and maneuverability over maximum cargo space or towing capability.

VERDICT

The 2020 Toyota C-Hr earns an NHTSA Safety Index of 94 out of 100, an exceptional result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. It has 1 recall on record, reflected in the score.

WHO IT IS FOR
  • new and teen drivers who want standard crash-avoidance tech
  • urban drivers exposed to side-impact risk
WHAT REVIEWERS SAY

Reviewers generally find the Toyota C-HR to be a stylistically bold entry in the subcompact crossover segment that prioritizes design and a composed ride over outright practicality. Most note that its distinctive exterior comes at the cost of rear visibility and cargo flexibility, while praising its smooth, confidence-inspiring driving manners and the reassurance of Toyota's safety technology suite as standard equipment.

NCAP // CRASH TESTCrash-test breakdown

Overall
Frontal
Side
Rollover
Rollover risk 14.3%

Source: NHTSA NCAP, VehicleId 14735

Index breakdown

Crash protection66/70
Avoidance tech10/10
Defect record18.25/20
Forward collision warning: StandardLane departure warning: StandardStability control: Standard

NCAP // CRASH IMAGESCrash-test images

Crash-test images are US federal government works (NHTSA / NCAP), public domain.

NHTSA // RECALLSRecall record

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY19V877000

Risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Reported 2019-12-11

NHTSA // COMPLAINTSOwner complaints

52 owner complaints on file. These are unverified allegations reported to NHTSA.

1reported crash
0reported fire
1reported injuries
0reported deaths
Most-reported systemsPower Train 38Electrical System 5Unknown Or Other 5Engine 4Vehicle Speed Control 3Tires 3

Other C-Hr years

Rivals in Sedan (2020)

Last verified 2026-07-02. Sources: NHTSA SafetyRatings (VehicleId 14735), recallsByVehicle, complaintsByVehicle for Toyota C-Hr 2020. Class rank 21 of 105 in Sedan 2020. Methodology · Disclosure