NHTSA // CRASH-TESTED
2020 Chevrolet Express
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Chevrolet Express is a full-size van, not a sedan, serving commercial fleets, shuttle operators, and large-family haulers across model years 2019 through 2025. Built on a body-on-frame platform, it prioritizes cargo and passenger capacity over refinement. Its buyers are working professionals and organizations that need serious hauling capability, but safety-conscious shoppers deserve a clear-eyed look at what the federal data actually shows.
The 2020 Chevrolet Express earns an NHTSA Safety Index of 67 out of 100, an below average result driven by its federal crash-test stars and its recall record. It has 1 recall on record, reflected in the score.
- shoppers who want the full federal safety picture in one place
Reviewers generally acknowledge the Chevrolet Express as a capable, no-frills workhorse that excels at raw cargo and passenger capacity. Most note that its platform and technology have changed little over many years, and professional assessments tend to flag the cabin's dated feel and the limited suite of modern driver-assistance features compared to newer competitors.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14345
Index breakdown
NHTSA // RECALLSRecall record
TIRES21V115000
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Reported 2021-02-25
NHTSA // COMPLAINTSOwner complaints
16 owner complaints on file. These are unverified allegations reported to NHTSA.