MotorCaliberNHTSA Safety Index

NHTSA // CRASH-TESTED

2023 Chevrolet Express Safety Ratings

The 2023 Chevrolet Express scores 67 out of 100 on the NHTSA Safety Index (Below Average), 1 recall, and 2 owner complaints on file.

Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar

1Recalls
2Complaints
0Investigations
VERDICT

The 2023 Chevrolet Express Passenger 3500 holds a Below Average rating on the NHTSA Safety Index, scoring 67 out of 100. This score reflects no safety improvement over the 2022 model year, indicating a plateau in its safety performance for this generation. This lack of progress should be a significant consideration for prospective buyers.

The 2023 Chevrolet Express Passenger 3500 earned a 3-out-of-5 star rollover rating and a NHTSA Safety Index of 67 out of 100, sourced from NHTSA crash-test and recall data.

MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026

Among the 92 Sedans from 2023 that NHTSA has crash-tested, the 2023 Chevrolet Express ranks 89 for overall NHTSA Safety Index.

WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
2023 Chevrolet Express safety at a glance (source: NHTSA)
NHTSA Safety Index67 / 100 (Below Average)
Frontal / Side / Rollover3 stars
Rollover risk27.9%
Recalls on file1
Owner complaints2 (unverified allegations)
Class rank89 of 92 Sedans tested for 2023
Data verifiedOct 1, 2026

ANALYSISHow safe is the 2023 Chevrolet Express?

The 2023 Chevrolet Express Passenger 3500 achieved a NHTSA Safety Index of 67 out of 100, a Below Average rating that remains unchanged from the 2022 model year. This consistent score indicates a lack of significant safety enhancements or degradations. A notable gap in the safety profile is the limited crash-test data; NHTSA did not assign overall, frontal, or side star ratings for this configuration. The only specific crash-test result published is a 3-out-of-5 rollover rating, indicating a 28 percent risk of rollover. This single data point underpins the van's 42 out of 70 crash protection sub-score. The defect record sub-score is strong at 19 out of 20. This reflects a single, narrowly defined recall concerning transmission software and a minimal volume of owner complaints. Avoidance technology contributes 6 out of 10 to the overall index. Electronic stability control is standard; however, forward collision warning and lane departure warning systems are offered only as optional equipment. For a large 15-passenger van, often utilized in commercial or group transport, the absence of comprehensive NCAP crash-test coverage represents a significant unaddressed area in its safety assessment.

NCAP // CRASH TESTHow did the 2023 Chevrolet Express perform in crash tests?

Rollover risk for the 2023 Chevrolet Express Passenger 3500 stands at 28 percent, earning 3 out of 5 stars in that assessment. While the vehicle passed the dynamic tip test without incident, this is the sole crash-test category for which NHTSA published ratings. Neither overall, frontal, nor side crash-test data is available for this model.

OverallNot rated
FrontalNot rated
SideNot rated
Rollover
Rollover risk 27.9%

Source: NHTSA NCAP, VehicleId 18249

Index breakdown

Crash protection42/70
Avoidance tech6/10
Defect record19/20
Forward collision warning: OptionalLane departure warning: OptionalStability control: Standard

NHTSA // RECALLSDoes the 2023 Chevrolet Express have any recalls?

The 2023 Chevrolet Express carries one recall campaign. It targets the automatic transmission control module software, covering certain 2022 and 2023 Chevrolet Express and GMC Savana vehicles where incorrect transmission software was identified. No park-outside or do-not-drive directive is noted in the available data for this campaign, but owners should verify remedy status by VIN.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE24V839000

Risk: Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.

Remedy: Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.

Reported 2024-11-07

NHTSA // COMPLAINTSWhat do owners report about the 2023 Chevrolet Express?

NHTSA has received 2 owner complaints for the 2023 Chevrolet Express. These are unverified allegations spanning the Electrical System, Vehicle Speed Control, Service Brakes, Steering, and Wheels. No crashes, fires, injuries, or deaths were alleged in those reports.

2 owner complaints on file. These are unverified allegations reported to NHTSA.

0reported crash
0reported fire
0reported injuries
0reported deaths
Most-reported systemsElectrical System 1Vehicle Speed Control 1Service Brakes 1Steering 1Wheels 1

USED BUYERWhat should used buyers know about the 2023 Chevrolet Express?

A critical safety alert for the 2023 Express concerns a significant recall. Owners should verify remedy of the transmission control module software recall, as an open recall transfers with vehicle ownership and becomes the buyer's responsibility to address.

  • The 2023 Safety Index of 67 out of 100 is unchanged from 2022, meaning this model year produced no measurable safety gain over its immediate predecessor.
  • NHTSA did not assign overall, frontal, or side crash-test star ratings to this specific 2023 configuration, leaving rollover as the only NCAP-rated crash dimension at 3 out of 5 stars.
  • The one recall for this model year targets automatic transmission control module software, a defect shared with 2022 Express and GMC Savana vehicles, and remedy completion should be verified by VIN before purchase.
  • Forward collision warning and lane departure warning are listed as optional equipment for this model year, meaning individual vehicles may or may not be equipped, which directly affects real-world crash-avoidance capability.

RANKINGSWhere the 2023 Chevrolet Express places

The 2023 Chevrolet Express qualifies for these MotorCaliber safety rankings:

FAQ2023 Chevrolet Express safety questions

Was the 2023 Chevrolet Express crash-tested by NHTSA?

Yes. NHTSA crash-tested the 2023 Chevrolet Express, and it earns a NHTSA Safety Index of 67 out of 100, placing it in the Below Average band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.

What are the 2023 Chevrolet Express crash-test star ratings?

In NHTSA testing the 2023 Chevrolet Express earned 3 out of 5 stars for rollover. Its measured rollover risk is 27.9%. Categories NHTSA did not test show as not rated.

How many recalls does the 2023 Chevrolet Express have?

According to NHTSA recall data, 1 vehicle recall is on file for the 2023 Chevrolet Express. Confirm your VIN at nhtsa.gov to see which apply to your car.

How many complaints have owners filed about the 2023 Chevrolet Express?

According to NHTSA's complaint database, 2 owner complaints are on file for the 2023 Chevrolet Express. These are unverified allegations submitted by owners, not confirmed defects.

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Cross-check this record against independent expert reviews and the live NHTSA database before you buy.

Other Express years

Rivals in Sedan (2023)

Safest Sedan rivals, 2023 (NHTSA Safety Index)
VehicleNHTSA Safety IndexOverall starsRecalls
2023 Audi RS 5 Sportback100/100not rated0
2023 Audi S4100/100not rated0
2023 Mercedes-Benz E-Class100/1005 of 50
2023 Nissan Maxima100/1005 of 50
2023 Polestar 2100/1005 of 50
2023 Tesla Model S Later Release100/100not rated0
HOW THIS PAGE WAS MADE
  • DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 18249), the recallsByVehicle and complaintsByVehicle records for the Chevrolet Express 2023.
  • SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 89 of 92 in the Sedan class for 2023.
  • EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
  • VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.