NHTSA // SAFETY RECORD
2020 Chevrolet Silverado 2500 Safety Record
The 2020 Chevrolet Silverado 2500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 10 recalls and 99 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2020 Chevrolet Silverado 2500 has not been evaluated by NHTSA for crashworthiness, and therefore carries no Safety Index or star ratings. This absence of crash-test data means its performance in an impact remains unassessed by federal standards. However, the record does indicate a Heavy recall and complaint burden band for this model year. Owners have reported 99 complaints to NHTSA across several critical areas, including the power train, brakes, electrical systems, and steering. Furthermore, the 2020 Silverado 2500 has been subject to 10 distinct recall campaigns. While these figures do not predict crash performance, they highlight a significant number of safety-related issues that potential buyers should examine.
The 2020 Chevrolet Silverado 2500 was not crash-tested by NHTSA and carries a Heavy recall and complaint burden band across 10 recall campaigns, according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Heavy |
| Recalls on file | 10 |
| Owner complaints | 99 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Chevrolet Silverado 2500?
No crash-test data is available for the 2020 Chevrolet Silverado 2500, a significant omission for this heavy-duty pickup. Unlike sibling years 2024, 2025, and 2026, which received strong Safety Index scores of 95, 100, and 98 respectively, the 2020 model lacks a published safety rating from NHTSA. This absence of data means the vehicle’s structural integrity and occupant protection capabilities remain formally unassessed by federal standards. The 2020 Silverado 2500 carries a heavy recall and complaint burden, with 10 recall campaigns issued and 99 unverified consumer complaints filed. A notable concentration of recalls involves the powertrain, specifically automatic transmission software, which is addressed in two separate campaigns. An additional recall for a power tailgate latch also affects this model year. Consumer complaints reinforce concerns regarding the powertrain, with 29 reports, and also highlight service brakes, accounting for 17 reports.
NHTSA // RECALLSDoes the 2020 Chevrolet Silverado 2500 have any recalls?
The 10 recall campaigns for the 2020 Silverado 2500 address automatic transmission control module software (two separate campaigns), power tailgate latch failures, an undersized 17-inch emergency spare tire, and seat belt concerns shared with related GM platforms. No park-outside or do-not-drive directive is listed in the data provided, but owners should verify current remedy status for each campaign through the NHTSA VIN lookup.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE26V083000
Risk: Rear wheel lock up increases the risk of a crash.
Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on Febr
Reported 2026-02-12
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE24V797000
Risk: Rear wheel lock-up can increase the risk of a crash.
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-80
Reported 2024-10-24
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V060000
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Reported 2024-02-01
TIRES:TEMPORARY/EMERGENCY SPARE TIRE21V578000
Risk: An ABS system that cannot control the rear wheels independently increases the risk of a crash.
Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.
Reported 2021-07-29
SEAT BELTS20V792000
Risk: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Reported 2020-12-17
POWER TRAIN:DRIVELINE:DRIVESHAFT20V650000
Risk: If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
Remedy: GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
Reported 2020-10-22
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR20V446000
Risk: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
Reported 2020-07-30
STRUCTURE:BODY:HOOD20V324000
Risk: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
Reported 2020-06-04
LATCHES/LOCKS/LINKAGES:HOOD:LATCH20V142000
Risk: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
Reported 2020-03-12
SEAT BELTS:PRETENSIONER19V814000
Risk: A vehicle fire could result if materials ignite inside the vehicle.
Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Reported 2019-11-14
NHTSA // COMPLAINTSWhat do owners report about the 2020 Chevrolet Silverado 2500?
The 99 owner-reported complaints on file are unverified consumer allegations submitted to NHTSA. The most frequently alleged problem areas are power train (29 reports), service brakes (17), electrical system (15), engine (10), and steering (9). The complaint record also includes 2 alleged crash events, 3 alleged fire events, and 2 reported injuries.
99 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Chevrolet Silverado 2500?
Any used 2020 Silverado 2500 may carry open, unrepaired recall work from one or more of its 10 campaigns. Running the specific VIN through nhtsa.gov before purchase is the only way to confirm which recalls remain open on that individual truck.
- The 2020 Silverado 2500 has not been crash-tested by NHTSA, meaning no Safety Index or star ratings exist for this model year; the absence of a score is not a safety endorsement or a safety criticism.
- Two separate recall campaigns target the automatic transmission control module software on this truck, making the power train the most prominent recall theme for this specific model year.
- A power tailgate latch recall covers 2020 through 2024 Silverado 2500 vehicles equipped with the power tailgate feature, so buyers should confirm via VIN lookup whether this remedy has been completed on any specific unit.
- The 99 unverified consumer complaints on record include 3 alleged fire events and 2 alleged crash events, which are among the most serious allegation categories NHTSA tracks, though these remain unverified allegations and not established findings.
FAQ2020 Chevrolet Silverado 2500 safety questions
Was the 2020 Chevrolet Silverado 2500 crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 10 recalls and 99 owner complaints on file.
How many recalls does the 2020 Chevrolet Silverado 2500 have?
According to NHTSA recall data, 10 vehicle recalls are on file for the 2020 Chevrolet Silverado 2500. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Chevrolet Silverado 2500?
According to NHTSA's complaint database, 99 owner complaints are on file for the 2020 Chevrolet Silverado 2500. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash or a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Silverado 2500 years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Chevrolet Silverado 2500 2020.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.