MotorCaliberNHTSA Safety Index

NHTSA // SAFETY RECORD

2023 Chevrolet Silverado 2500

Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.

1Recalls
42Complaints
0Investigations
ABOUT THE CHEVROLET SILVERADO 2500

The Chevrolet Silverado 2500 is a heavy-duty full-size pickup truck built for buyers who need serious towing and hauling capability. Aimed at contractors, fleet operators, and demanding private owners, it sits above the half-ton Silverado 1500 in capability and size. Despite the model data listing it as a sedan, this is firmly a work-focused truck, one of the most popular heavy-duty vehicles on American roads.

VERDICT

The 2023 Chevrolet Silverado 2500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 1 recall and 42 owner complaints on file, giving it a light recall and complaint burden.

WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
WHAT REVIEWERS SAY

Reviewers generally regard the Silverado 2500 as a highly capable heavy-duty truck that competes strongly on towing performance and powertrain options. Most acknowledge it as a credible choice for demanding work applications, while noting that the cabin and technology have steadily improved over recent generations. Ride quality on unloaded pavement is commonly flagged as a tradeoff inherent to the heavy-duty segment.

NHTSA // RECALLSRecall record

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V060000

Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Reported 2024-02-01

NHTSA // COMPLAINTSOwner complaints

42 owner complaints on file. These are unverified allegations reported to NHTSA.

0reported crash
2reported fire
1reported injuries
0reported deaths
Most-reported systemsPower Train 15Electrical System 15Engine 7Unknown Or Other 6Latches/Locks/Linkages 4Exterior Lighting 3

Other Silverado 2500 years

Last verified 2026-07-02. Sources: NHTSA SafetyRatings, recallsByVehicle, complaintsByVehicle for Chevrolet Silverado 2500 2023. Methodology · Disclosure