NHTSA // CRASH-TESTED
2024 Chevrolet Silverado 2500
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Chevrolet Silverado 2500 is a heavy-duty full-size pickup truck built for buyers who need serious towing and hauling capability. Aimed at contractors, fleet operators, and demanding private owners, it sits above the half-ton Silverado 1500 in capability and size. Despite the model data listing it as a sedan, this is firmly a work-focused truck, one of the most popular heavy-duty vehicles on American roads.
The 2024 Chevrolet Silverado 2500 earns an NHTSA Safety Index of 95 out of 100, an exceptional result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. It has 3 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally regard the Silverado 2500 as a highly capable heavy-duty truck that competes strongly on towing performance and powertrain options. Most acknowledge it as a credible choice for demanding work applications, while noting that the cabin and technology have steadily improved over recent generations. Ride quality on unloaded pavement is commonly flagged as a tradeoff inherent to the heavy-duty segment.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 19061
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V894000
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of
Reported 2024-11-26
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V060000
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Reported 2024-02-01
STEERING23V549000
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Reported 2023-08-03
NHTSA // COMPLAINTSOwner complaints
135 owner complaints on file. These are unverified allegations reported to NHTSA.