NHTSA // SAFETY RECORD
2021 GMC Sierra 2500
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The GMC Sierra 2500 is a heavy-duty full-size pickup truck aimed at buyers who need serious towing and hauling capability alongside everyday usability. Competing in the demanding HD truck segment, it attracts contractors, fleet operators, and truck enthusiasts who prioritize work-ready performance. Our coverage spans the 2019 through 2025 model years, and the safety picture across that range is genuinely mixed and worth unpacking carefully.
NHTSA has not crash-tested the 2021 GMC Sierra 2500, but it carries a park-outside or do-not-drive recall, which is the most serious class of safety campaign. Treat the recall status below as urgent and confirm your VIN with NHTSA.
- shoppers who want the full federal safety picture in one place
Reviewers generally regard the Sierra 2500 as a highly capable and well-appointed heavy-duty pickup that competes strongly at the top of its segment. They tend to highlight its refined interior relative to the work-truck class and its strong powertrain options, while noting that the HD truck category as a whole involves trade-offs in everyday maneuverability.
NHTSA // RECALLSRecall record
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE24V797000
Risk: Rear wheel lock-up can increase the risk of a crash.
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-80
Reported 2024-10-24
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V060000
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Reported 2024-02-01
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE21V758000
Risk: Water in the BPMV may cause an electrical short circuit and increase the risk of fire.
Remedy: Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.
Reported 2021-09-29
TIRES:TEMPORARY/EMERGENCY SPARE TIRE21V578000
Risk: An ABS system that cannot control the rear wheels independently increases the risk of a crash.
Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.
Reported 2021-07-29
SEAT BELTS20V811000
Risk: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
Reported 2020-12-23
SEAT BELTS20V792000
Risk: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Reported 2020-12-17
NHTSA // COMPLAINTSOwner complaints
49 owner complaints on file. These are unverified allegations reported to NHTSA.