NHTSA // CRASH-TESTED
2024 GMC Sierra 2500
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The GMC Sierra 2500 is a heavy-duty full-size pickup truck aimed at buyers who need serious towing and hauling capability alongside everyday usability. Competing in the demanding HD truck segment, it attracts contractors, fleet operators, and truck enthusiasts who prioritize work-ready performance. Our coverage spans the 2019 through 2025 model years, and the safety picture across that range is genuinely mixed and worth unpacking carefully.
The 2024 GMC Sierra 2500 earns an NHTSA Safety Index of 95 out of 100, an exceptional result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. It has 3 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally regard the Sierra 2500 as a highly capable and well-appointed heavy-duty pickup that competes strongly at the top of its segment. They tend to highlight its refined interior relative to the work-truck class and its strong powertrain options, while noting that the HD truck category as a whole involves trade-offs in everyday maneuverability.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 19063
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V894000
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of
Reported 2024-11-26
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V060000
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Reported 2024-02-01
STEERING23V549000
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Reported 2023-08-03
NHTSA // COMPLAINTSOwner complaints
96 owner complaints on file. These are unverified allegations reported to NHTSA.