NHTSA // SAFETY RECORD
2023 GMC Sierra 2500
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The GMC Sierra 2500 is a heavy-duty full-size pickup truck aimed at buyers who need serious towing and hauling capability alongside everyday usability. Competing in the demanding HD truck segment, it attracts contractors, fleet operators, and truck enthusiasts who prioritize work-ready performance. Our coverage spans the 2019 through 2025 model years, and the safety picture across that range is genuinely mixed and worth unpacking carefully.
The 2023 GMC Sierra 2500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 1 recall and 27 owner complaints on file, giving it a light recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally regard the Sierra 2500 as a highly capable and well-appointed heavy-duty pickup that competes strongly at the top of its segment. They tend to highlight its refined interior relative to the work-truck class and its strong powertrain options, while noting that the HD truck category as a whole involves trade-offs in everyday maneuverability.
NHTSA // RECALLSRecall record
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V060000
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Reported 2024-02-01
NHTSA // COMPLAINTSOwner complaints
27 owner complaints on file. These are unverified allegations reported to NHTSA.