NHTSA // CRASH-TESTED
2021 Jeep Grand Cherokee
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Jeep Grand Cherokee is a mid-size SUV that has anchored Jeep's lineup for decades, targeting families and adventure-minded buyers who want genuine off-road capability alongside everyday comfort. Now in its fifth generation for newer model years, it competes in one of the most contested segments in the American market, where safety performance is increasingly a deciding factor for shoppers.
The 2021 Jeep Grand Cherokee earns an NHTSA Safety Index of 70 out of 100, an average result driven by its federal crash-test stars and its recall record. It has 12 recalls on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally praise the Grand Cherokee for its refined interior, composed on-road ride, and strong off-road credentials relative to the segment. Most find the cabin materials and feature set competitive for the price, and driving dynamics are typically described as confident and planted. Some reviewers note that the model's complexity, particularly on higher trims, can make the ownership experience feel demanding.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 15501
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA24V436000
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Reported 2024-06-13
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT24V132000
Risk: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Reported 2024-02-22
BACK OVER PREVENTION:DISPLAY FUNCTION23V577000
Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Reported 2023-08-14
SUSPENSION:REAR:SPRINGS:COIL SPRINGS23V413000
Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
Reported 2023-06-08
STEERING:COLUMN23V352000
Risk: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
Reported 2023-05-18
EXTERIOR LIGHTING:TAIL LIGHTS22V544000
Risk: A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Remedy: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
Reported 2022-07-28
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)22V284000
Risk: An unexpected loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
Reported 2022-04-28
CHILD SEAT:VEHICLE TETHER ANCHOR22V180000
Risk: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
Reported 2022-03-24
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE21V950000
Risk: Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
Reported 2021-12-09
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE21V873000
Risk: Disabled air bags can increase the risk of injury to occupants in a crash.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Reported 2021-11-10
EXTERIOR LIGHTING:HEADLIGHTS21V797000
Risk: Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
Remedy: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.
Reported 2021-10-14
VISIBILITY:REARVIEW MIRRORS/DEVICES21V729000
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
Reported 2021-09-21
NHTSA // COMPLAINTSOwner complaints
396 owner complaints on file. These are unverified allegations reported to NHTSA.