NHTSA // CRASH-TESTED
2024 Jeep Grand Cherokee
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Jeep Grand Cherokee is a mid-size SUV that has anchored Jeep's lineup for decades, targeting families and adventure-minded buyers who want genuine off-road capability alongside everyday comfort. Now in its fifth generation for newer model years, it competes in one of the most contested segments in the American market, where safety performance is increasingly a deciding factor for shoppers.
Despite a strong crash-test showing, the 2024 Jeep Grand Cherokee carries a park-outside or stop-driving recall, so read the recall section first. Both frontal and side crash protection reached the full 5 stars. It has 14 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally praise the Grand Cherokee for its refined interior, composed on-road ride, and strong off-road credentials relative to the segment. Most find the cabin materials and feature set competitive for the price, and driving dynamics are typically described as confident and planted. Some reviewers note that the model's complexity, particularly on higher trims, can make the ownership experience feel demanding.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 19307
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE26V328000
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Reported 2026-05-21
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY25V741000
Risk: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners
Reported 2025-10-30
ELECTRICAL SYSTEM:PROPULSION SYSTEM25V576000
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Reported 2025-09-04
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT25V472000
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Reported 2025-07-17
BACK OVER PREVENTION:SOFTWARE24V944000
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
Reported 2024-12-19
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY24V926000
Risk: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
Remedy: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.
Reported 2024-12-12
AIR BAGS:SIDE/WINDOW24V897000
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Reported 2024-11-27
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER24V872000
Risk: Driving without knowing the vehicle's actual speed increases the risk of a crash.
Remedy: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.
Reported 2024-11-19
CHILD SEAT:VEHICLE TETHER ANCHOR24V586000
Risk: A child that is not properly restrained during a crash can have an increased risk of injury.
Remedy: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.
Reported 2024-08-08
AIR BAGS:FRONTAL24V346000
Risk: Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.
Reported 2024-05-16
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA24V289000
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Reported 2024-04-25
EXTERIOR LIGHTING:HEADLIGHTS24V130000
Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Reported 2024-02-22
NHTSA // COMPLAINTSOwner complaints
230 owner complaints on file. These are unverified allegations reported to NHTSA.