NHTSA // CRASH-TESTED
2020 Jeep Grand Cherokee
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Jeep Grand Cherokee is a mid-size SUV that has anchored Jeep's lineup for decades, targeting families and adventure-minded buyers who want genuine off-road capability alongside everyday comfort. Now in its fifth generation for newer model years, it competes in one of the most contested segments in the American market, where safety performance is increasingly a deciding factor for shoppers.
The 2020 Jeep Grand Cherokee earns an NHTSA Safety Index of 79 out of 100, an average result driven by its federal crash-test stars and its recall record. It has 3 recalls on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally praise the Grand Cherokee for its refined interior, composed on-road ride, and strong off-road credentials relative to the segment. Most find the cabin materials and feature set competitive for the price, and driving dynamics are typically described as confident and planted. Some reviewers note that the model's complexity, particularly on higher trims, can make the ownership experience feel demanding.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14275
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
ENGINE AND ENGINE COOLING23V411000
Risk: An engine stall can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer
Reported 2023-06-08
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP22V406000
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may c
Reported 2022-06-09
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA20V191000
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Reported 2020-09-10
NHTSA // COMPLAINTSOwner complaints
223 owner complaints on file. These are unverified allegations reported to NHTSA.