NHTSA // CRASH-TESTED
2023 Jeep Grand Cherokee
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Jeep Grand Cherokee is a mid-size SUV that has anchored Jeep's lineup for decades, targeting families and adventure-minded buyers who want genuine off-road capability alongside everyday comfort. Now in its fifth generation for newer model years, it competes in one of the most contested segments in the American market, where safety performance is increasingly a deciding factor for shoppers.
Despite a strong crash-test showing, the 2023 Jeep Grand Cherokee carries a park-outside or stop-driving recall, so read the recall section first. Both frontal and side crash protection reached the full 5 stars. It has 19 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally praise the Grand Cherokee for its refined interior, composed on-road ride, and strong off-road credentials relative to the segment. Most find the cabin materials and feature set competitive for the price, and driving dynamics are typically described as confident and planted. Some reviewers note that the model's complexity, particularly on higher trims, can make the ownership experience feel demanding.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 17252
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE26V328000
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Reported 2026-05-21
SUSPENSION:REAR:SPRINGS:COIL SPRINGS26V051000
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Ve
Reported 2026-01-29
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY25V741000
Risk: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners
Reported 2025-10-30
ELECTRICAL SYSTEM:PROPULSION SYSTEM25V576000
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Reported 2025-09-04
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT25V472000
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Reported 2025-07-17
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR25V430000
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Reported 2025-06-26
AIR BAGS:SIDE/WINDOW24V897000
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Reported 2024-11-27
SEAT BELTS:CRITICAL FASTENERS24V434000
Risk: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.
Reported 2024-06-13
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA24V436000
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Reported 2024-06-13
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA24V291000
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.
Reported 2024-04-25
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA24V289000
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Reported 2024-04-25
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE24V199000
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Reported 2024-03-14
NHTSA // COMPLAINTSOwner complaints
369 owner complaints on file. These are unverified allegations reported to NHTSA.