NHTSA // CRASH-TESTED
2023 Jeep Grand Cherokee Safety Ratings
The 2023 Jeep Grand Cherokee scores 76 out of 100 on the NHTSA Safety Index (Average), with a 5-star overall NHTSA crash rating, 21 recalls, and 369 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2023 Jeep Grand Cherokee PHEV's recall record warrants close scrutiny. Its 19 recall campaigns, particularly the park-outside directive concerning the high-voltage battery, significantly affect its safety profile. Despite these concerns, the vehicle demonstrates strong crash-test results, contributing to its NHTSA Safety Index of 76/100, which places it in the Average band.
The 2023 Jeep Grand Cherokee PHEV SUV 4WD holds a NHTSA Safety Index of 76 out of 100 and an NHTSA 5-star overall crash rating, based exclusively on federal NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 139 SUVs from 2023 that NHTSA has crash-tested, the 2023 Jeep Grand Cherokee ranks 121 for overall NHTSA Safety Index.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
| NHTSA Safety Index | 76 / 100 (Average) |
|---|---|
| Overall crash rating | 5 of 5 stars |
| Frontal / Side / Rollover | 5 / 5 / 4 stars |
| Rollover risk | 14% |
| Recalls on file | 21 (includes park-outside) |
| Owner complaints | 369 (unverified allegations) |
| Class rank | 121 of 139 SUVs tested for 2023 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2023 Jeep Grand Cherokee?
The 2023 model year represents a three-point Safety Index gain over the 2022 Grand Cherokee, moving from 73 to 76 out of 100, both within the Average band. The improvement is anchored by crash protection, which contributed 66 of a possible 70 points, and a perfect 10 out of 10 for standard crash-avoidance technology, specifically forward collision warning, lane departure warning, and electronic stability control all fitted as standard. What holds the 2023 year back is its defect record score of 0 out of 20, a direct consequence of the 19 recall campaigns attached to this model year. Among those campaigns, the park-outside directive for the high-voltage traction battery is the most operationally urgent, as it applies specifically to the PHEV powertrain configuration reviewed here. The airbag restraint control module software recall and the rear coil spring campaign add further breadth to an unusually active recall picture. The 369 unverified owner complaints, with the Electrical System alone drawing 172 alleged reports, reflect the complexity of the PHEV architecture. Together, the recall volume and complaint concentration in electrical and propulsion categories define what makes 2023 distinct from surrounding model years.
NCAP // CRASH TESTHow did the 2023 Jeep Grand Cherokee perform in crash tests?
The 2023 Grand Cherokee PHEV earned a 5-star overall safety rating from NHTSA. This includes perfect 5-star scores for both frontal and side impact protection. Its rollover performance was rated at 4 out of 5 stars, with a 14 percent rollover risk, but the dynamic test showed no tip. All crash test categories received a rating.
Source: NHTSA NCAP, VehicleId 17252
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSDoes the 2023 Jeep Grand Cherokee have any recalls?
Yes, 19 recall campaigns cover this model year. Components include the airbag restraint control module software, rear coil springs, second-row head restraints, and the propulsion electrical system. Critically, one campaign, covering the high-voltage traction battery, carries a park-outside or do-not-drive directive, a serious safety designation shoppers must not ignore.
SUSPENSION:REAR:SPRINGS:COIL SPRINGS26V562000
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (
Reported 2026-09-01
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)26V413000
Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Reported 2026-06-30
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE26V328000
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Reported 2026-05-21
SUSPENSION:REAR:SPRINGS:COIL SPRINGS26V051000
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Ve
Reported 2026-01-29
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY25V741000
Risk: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners
Reported 2025-10-30
ELECTRICAL SYSTEM:PROPULSION SYSTEM25V576000
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Reported 2025-09-04
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT25V472000
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Reported 2025-07-17
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR25V430000
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Reported 2025-06-26
AIR BAGS:SIDE/WINDOW24V897000
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Reported 2024-11-27
SEAT BELTS:CRITICAL FASTENERS24V434000
Risk: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.
Reported 2024-06-13
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA24V436000
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Reported 2024-06-13
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA24V291000
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.
Reported 2024-04-25
NHTSA // COMPLAINTSWhat do owners report about the 2023 Jeep Grand Cherokee?
Owners have filed 369 unverified allegations with NHTSA, including alleged reports of 14 crashes, 3 fires, 17 injuries, and 1 death. The most frequently alleged problem area is the Electrical System at 172 reports, followed by Engine at 79 and Suspension at 55. All figures are unverified consumer allegations.
369 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2023 Jeep Grand Cherokee?
The 2023 Grand Cherokee PHEV carries 19 recalls on record, a significant number for a single model year. Shoppers considering a used example should check the vehicle's VIN against NHTSA's recall database to confirm all necessary remedies have been performed. Among these campaigns is a park-outside battery directive, underscoring the importance of addressing open recalls before purchase.
- The 2023 Grand Cherokee PHEV carries a park-outside or do-not-drive recall tied to its high-voltage traction battery, a campaign that applies specifically to this PHEV configuration and demands immediate VIN verification.
- The defect record component of the 2023 Safety Index scored 0 out of 20, reflecting 19 recall campaigns, the highest recall burden visible in the data for this model and a key reason the Index sits at Average rather than higher despite strong crash scores.
- NHTSA awarded this model year a 5-star overall crash rating with 5 stars in both frontal and side categories, meaning the 2023 year benefits from one of the stronger crash-test profiles in its segment.
- Unverified owner complaints filed with NHTSA for this model year total 369, with 172 alleged electrical system issues, a concentration that aligns with the multiple PHEV-specific recall campaigns covering propulsion software and battery hardware.
RANKINGSWhere the 2023 Jeep Grand Cherokee places
The 2023 Jeep Grand Cherokee qualifies for these MotorCaliber safety rankings:
FAQ2023 Jeep Grand Cherokee safety questions
Was the 2023 Jeep Grand Cherokee crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2023 Jeep Grand Cherokee, and it earns a NHTSA Safety Index of 76 out of 100, placing it in the Average band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2023 Jeep Grand Cherokee crash-test star ratings?
In NHTSA testing the 2023 Jeep Grand Cherokee earned 5 out of 5 stars for overall, 5 out of 5 stars for frontal, 5 out of 5 stars for side, and 4 out of 5 stars for rollover. Its measured rollover risk is 14%. Categories NHTSA did not test show as not rated.
How many recalls does the 2023 Jeep Grand Cherokee have?
According to NHTSA recall data, 21 vehicle recalls are on file for the 2023 Jeep Grand Cherokee, including a park-outside or do-not-drive campaign, which is the most serious class of recall. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2023 Jeep Grand Cherokee?
According to NHTSA's complaint database, 369 owner complaints are on file for the 2023 Jeep Grand Cherokee. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash or a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Grand Cherokee years
Rivals in SUV (2023)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2023 Tesla Model X Later Release | 100/100 | not rated | 0 |
| 2023 Tesla Model Y Later Release | 100/100 | 5 of 5 | 0 |
| 2023 Tesla Model Y Rwd Early Release | 100/100 | 5 of 5 | 0 |
| 2023 Tesla Model Y Rwd Later Release | 100/100 | 5 of 5 | 0 |
| 2023 Buick Envision | 96/100 | 5 of 5 | 1 |
| 2023 Lexus Rz 450e | 96/100 | 5 of 5 | 0 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 17252), the recallsByVehicle and complaintsByVehicle records for the Jeep Grand Cherokee 2023.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 121 of 139 in the SUV class for 2023.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.