NHTSA // SAFETY RECORD
2019 Mercedes-Benz Sprinter 1500 Safety Record
The 2019 Mercedes-Benz Sprinter 1500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 38 recalls and 8 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
No Safety Index or star ratings apply to the 2019 Mercedes-Benz Sprinter 1500, as NHTSA has not crash-tested this model. The federal record does, however, document a Heavy burden of recalls and complaints. The 38 separate recall campaigns and 8 owner complaints logged with NHTSA define the safety profile for this model year.
The 2019 Mercedes-Benz Sprinter 1500 was not crash-tested by NHTSA and carries a Heavy recall and complaint burden band supported by 38 federal recall campaigns, according to NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Heavy |
| Recalls on file | 38 |
| Owner complaints | 8 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2019 Mercedes-Benz Sprinter 1500?
The 2019 Mercedes-Benz Sprinter 1500 shoulders a Heavy recall and complaint burden, with 38 separate recall campaigns. These recalls span a broad range of safety-critical components, from structural fastener integrity in the frame and partitions to powertrain issues concerning the transmission park pawl. The structural fastener integrity recalls are particularly concerning due to their direct impact on the vehicle's fundamental structure. While owner complaints are low in volume at 8, one report details a crash, and others cite issues with steering and stability control systems, both crucial for crash avoidance. No NHTSA-tested sibling years are available for comparative crash-safety assessment.
NHTSA // RECALLSDoes the 2019 Mercedes-Benz Sprinter 1500 have any recalls?
The 38 recall campaigns for this model year span several safety-critical areas. Two separate campaigns address structural critical fasteners, one involving longitudinal frame components and another involving partition-related hardware. Two additional campaigns cover instrument cluster illumination failures that could reduce driver visibility of warnings. A fifth campaign targets the automatic transmission park pawl on vehicles equipped with a manual park release, a condition that could allow unintended vehicle movement. Shoppers should check nhtsa.gov for any open campaigns on their specific VIN.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL24V930000
Risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Reported 2024-12-13
STRUCTURE:CRITICAL FASTENERS23V875000
Risk: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Reported 2023-12-21
STRUCTURE:CRITICAL FASTENERS23V876000
Risk: A detached partition wall can increase the risk of injury.
Remedy: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Reported 2023-12-21
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL23V204000
Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Reported 2023-03-24
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL22V796000
Risk: Vehicle rollaway increases the risk of a crash.
Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Reported 2022-10-21
ELECTRICAL SYSTEM:SOFTWARE22V360000
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Reported 2022-05-20
BACK OVER PREVENTION:DISPLAY FUNCTION22V281000
Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Reported 2022-04-27
ELECTRICAL SYSTEM:SOFTWARE21V972000
Risk: Unintentional vehicle movement can increase the risk of a crash.
Remedy: Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Reported 2021-12-15
ELECTRICAL SYSTEM:SOFTWARE21V411000
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.
Reported 2021-06-02
ELECTRICAL SYSTEM21V410000
Risk: Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Remedy: Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
Reported 2021-06-02
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS21V241000
Risk: A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
Reported 2021-04-06
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL21V235000
Risk: A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Reported 2021-04-05
NHTSA // COMPLAINTSWhat do owners report about the 2019 Mercedes-Benz Sprinter 1500?
NHTSA has logged 8 owner complaints for the 2019 Sprinter 1500, including 1 reported crash. The most frequently cited components in these unverified allegations are Steering and Unknown or Other, each with 3 reports, followed by single allegations touching Structure, Air Bags, Electrical System, and Electronic Stability Control. All complaints are unverified consumer allegations, not established findings.
8 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2019 Mercedes-Benz Sprinter 1500?
Shoppers considering a used 2019 Sprinter 1500 should verify recall completion through nhtsa.gov with the vehicle's VIN. There are 38 open recall campaigns on this model, and while sellers are responsible for repairs, these are not always verified at the point of sale.
- The 2019 Sprinter 1500 was not crash-tested by NHTSA, meaning no federal star ratings or Safety Index exist for this model year.
- Two of the 38 recalls for this model year target structural critical fasteners, one addressing longitudinal frame components and one addressing partition hardware, both of which relate directly to vehicle structural integrity.
- A separate 2022 recall covering this model year addresses the automatic transmission park pawl, a condition that could allow the vehicle to move unintentionally when parked.
- Owner complaints on file with NHTSA include one reported crash and unverified allegations involving steering and electronic stability control, making a VIN-specific open-recall check at nhtsa.gov especially important for prospective buyers.
FAQ2019 Mercedes-Benz Sprinter 1500 safety questions
Was the 2019 Mercedes-Benz Sprinter 1500 crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 38 recalls and 8 owner complaints on file.
How many recalls does the 2019 Mercedes-Benz Sprinter 1500 have?
According to NHTSA recall data, 38 vehicle recalls are on file for the 2019 Mercedes-Benz Sprinter 1500. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2019 Mercedes-Benz Sprinter 1500?
According to NHTSA's complaint database, 8 owner complaints are on file for the 2019 Mercedes-Benz Sprinter 1500. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz Sprinter 1500 2019.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.