NHTSA // SAFETY RECORD
2023 Mercedes-Benz Sprinter 1500
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Mercedes-Benz Sprinter 1500 is a full-size commercial van that sits at the premium end of the cargo and passenger van segment. Aimed at small business owners, fleet operators, upfitters, and high-end shuttle buyers, it blends European engineering with genuine work-truck capability. It is a serious tool for serious operators who expect more refinement than a basic domestic van but need real-world utility to justify the investment.
The 2023 Mercedes-Benz Sprinter 1500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 6 recalls and 2 owner complaints on file, giving it a light recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally find the Sprinter 1500 to be among the most refined and well-appointed vans in its class, praising its car-like driving dynamics, upright cabin ergonomics, and the breadth of available configurations. Most note that the interior materials and feature set feel a step above domestic competitors. Some reviewers flag that the ownership experience can feel complex given the van's sophisticated systems.
NHTSA // RECALLSRecall record
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE24V517000
Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Reported 2024-07-09
ELECTRICAL SYSTEM:WIRING24V225000
Risk: An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Reported 2024-03-24
ELECTRICAL SYSTEM:WIRING24V166000
Risk: A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
Remedy: Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.
Reported 2024-03-01
STRUCTURE:CRITICAL FASTENERS23V876000
Risk: A detached partition wall can increase the risk of injury.
Remedy: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Reported 2023-12-21
SUSPENSION:FRONT23V849000
Risk: A loss of steering control can increase the risk of a crash.
Remedy: Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Reported 2023-12-15
STRUCTURE:BODY23V806000
Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for
Reported 2023-12-01
NHTSA // COMPLAINTSOwner complaints
2 owner complaints on file. These are unverified allegations reported to NHTSA.