NHTSA // SAFETY RECORD
2021 Mercedes-Benz Sprinter 1500 Safety Record
The 2021 Mercedes-Benz Sprinter 1500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 17 recalls and 9 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
No crash-test data exists for the 2021 Mercedes-Benz Sprinter 1500; NHTSA has not evaluated this model year. Therefore, no federal star ratings or Safety Index score can be assigned. However, the record shows 17 distinct recall campaigns have been issued, alongside 9 owner complaints filed with NHTSA. This constitutes a Heavy burden band for both recalls and complaints, indicating a documented history of safety-related actions that prospective owners should thoroughly review.
The 2021 Mercedes-Benz Sprinter 1500 was not crash-tested by NHTSA, carries a Heavy recall and complaint burden band, and is associated with 17 federal recall campaigns according to NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Heavy |
| Recalls on file | 17 |
| Owner complaints | 9 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2021 Mercedes-Benz Sprinter 1500?
For the 2021 Mercedes-Benz Sprinter 1500, federal safety oversight has identified issues across multiple vehicle systems, rather than a single isolated concern. This is reflected in the 17 recall campaigns issued for this model year. The recalls address disparate elements such as structural fasteners in two distinct locations, the instrument cluster, the fuel delivery system, and the body structure. Owners have filed 9 complaints with NHTSA. One reported crash within the complaint record and allegations tied to Forward Collision Avoidance and Vehicle Speed Control highlight potential active-safety issues. No crash-test data for the 2021 model year or sibling years are available. The high volume of recalls and complaints places the 2021 Sprinter 1500 in the Heavy recall and complaint burden band.
NHTSA // RECALLSDoes the 2021 Mercedes-Benz Sprinter 1500 have any recalls?
The 17 recall campaigns for this model year span several safety-relevant systems. Documented areas include the electrical system instrument cluster illumination, two separate critical fastener concerns affecting longitudinal frame components and partition structures, a body topcoat paint issue flagged under structure, and a gasoline fuel pump delivery concern. No park-outside or do-not-drive directive is listed in the provided campaign summaries, but owners should verify current remedy status by VIN at nhtsa.gov.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL24V930000
Risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Reported 2024-12-13
STRUCTURE:CRITICAL FASTENERS23V875000
Risk: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Reported 2023-12-21
STRUCTURE:CRITICAL FASTENERS23V876000
Risk: A detached partition wall can increase the risk of injury.
Remedy: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Reported 2023-12-21
STRUCTURE:BODY23V806000
Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for
Reported 2023-12-01
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP23V444000
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Reported 2023-06-26
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL23V204000
Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Reported 2023-03-24
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL22V796000
Risk: Vehicle rollaway increases the risk of a crash.
Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Reported 2022-10-21
ELECTRICAL SYSTEM:SOFTWARE22V360000
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Reported 2022-05-20
BACK OVER PREVENTION:DISPLAY FUNCTION22V281000
Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Reported 2022-04-27
SUSPENSION:FRONT:SPRINGS:TORSION BAR22V131000
Risk: An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.
Remedy: Dealers will correct the position of the shim and replace the torsion bar linkages, free of charge. Owner notification letters were mailed August 16, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VADREH.
Reported 2022-03-08
EQUIPMENT:OTHER:LABELS22V073000
Risk: The operator may overload the vehicle, resulting in excessive tire wear and increasing the risk of a crash.
Remedy: Dealers will inspect and replace, as necessary, the tire and loading information label. Additionally, tires will be inspected for excessive wear and replaced as necessary. All repairs will be conducted free of charge. Interim owner notifications were mailed to owners on March 4, 2022. Owner notification letters were mailed on March 21, 2022. Owners may contact DVUSA customer service at 1-877-762-8
Reported 2022-02-09
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS21V933000
Risk: A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Dealers will inspect the condition and clearance of the brake hose, modify the fender liner trim, and replace the brake hose as necessary, free of charge. Owner notification letters were mailed on March 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAURAVE.
Reported 2021-12-01
NHTSA // COMPLAINTSWhat do owners report about the 2021 Mercedes-Benz Sprinter 1500?
Nine owner complaints have been reported to NHTSA for the 2021 Sprinter 1500. These are unverified consumer allegations, not established facts. The most frequently alleged components are Forward Collision Avoidance with 3 reports, Vehicle Speed Control and Power Train each with 2 reports, and Service Brakes with 2 reports. One of the 9 complaints involved a reported crash.
9 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2021 Mercedes-Benz Sprinter 1500?
Unaddressed recall remedies may still apply to any used example of the 2021 Sprinter 1500. Before purchase, prospective owners should check the specific VIN through the NHTSA recall lookup at nhtsa.gov to confirm whether any of the 17 campaigns remain open for that individual vehicle.
- The 2021 Sprinter 1500 was not crash-tested by NHTSA, meaning no federal star ratings or Safety Index exist for this model year and no crash-safety comparison to other vehicles is possible from NHTSA data.
- Seventeen recall campaigns have been issued for this model year, covering critical structural fasteners in two separate locations, instrument cluster illumination, a fuel pump delivery concern, and a body topcoat issue, making a VIN-specific recall check at nhtsa.gov essential.
- Three of the 9 reported NHTSA complaints for this model year allege problems with the Forward Collision Avoidance system, and 2 additional complaints allege Vehicle Speed Control issues; these are unverified consumer allegations, not confirmed defects.
- The Heavy burden band assigned to this model year reflects the volume of recalls and complaints in the federal record and is not a crash-safety score; it cannot be used as a substitute for crash-test data.
FAQ2021 Mercedes-Benz Sprinter 1500 safety questions
Was the 2021 Mercedes-Benz Sprinter 1500 crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 17 recalls and 9 owner complaints on file.
How many recalls does the 2021 Mercedes-Benz Sprinter 1500 have?
According to NHTSA recall data, 17 vehicle recalls are on file for the 2021 Mercedes-Benz Sprinter 1500. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2021 Mercedes-Benz Sprinter 1500?
According to NHTSA's complaint database, 9 owner complaints are on file for the 2021 Mercedes-Benz Sprinter 1500. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz Sprinter 1500 2021.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.