NHTSA // SAFETY RECORD
2019 Mercedes-Benz Sprinter 2500 12
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Mercedes-Benz Sprinter 2500 12 is a full-size commercial van aimed squarely at fleet operators, small businesses, and the fast-growing adventure-van conversion market. Positioned as a premium workhorse, it competes in a segment where payload capacity and upfitting flexibility often take priority over passenger-car-style safety ratings. That tension is worth examining closely before you buy.
The 2019 Mercedes-Benz Sprinter 2500 12 has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 0 recalls and 67 owner complaints on file, giving it a light recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally praise the Sprinter 2500 12 for its premium interior quality relative to competitors, its broad upfitting ecosystem, and its commanding road presence. Most professional assessments focus heavily on cargo utility, driving dynamics, and technology features rather than crash-test performance, which reflects the van's primary commercial positioning.
NHTSA // RECALLSRecall record
NHTSA // COMPLAINTSOwner complaints
67 owner complaints on file. These are unverified allegations reported to NHTSA.