NHTSA // CRASH-TESTED
2024 Mercedes-Benz Sprinter 2500 12 Safety Ratings
The 2024 Mercedes-Benz Sprinter 2500 12 scores 42 out of 100 on the NHTSA Safety Index (Weak), 0 recalls, and 12 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2024 Mercedes-Benz Sprinter 2500 12 Passenger Van registers a 42/100 on our Safety Index, placing it in the Weak band. This low score is underscored by the vehicle's 1-star rollover rating from NHTSA, indicating a 99% rollover risk probability. Most occupant protection categories were not tested, leaving significant data gaps for consumers to consider when evaluating this model.
The 2024 Mercedes-Benz Sprinter 2500 12 Passenger Van holds a NHTSA Safety Index of 42 out of 100 and a 1-star NHTSA rollover rating with a 99% rollover risk, based on federal NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 2 Vans from 2024 that NHTSA has crash-tested, the 2024 Mercedes-Benz Sprinter 2500 12 ranks 1 for overall NHTSA Safety Index.
- shoppers who want the full federal safety picture in one place
| NHTSA Safety Index | 42 / 100 (Weak) |
|---|---|
| Frontal / Side / Rollover | 1 stars |
| Rollover risk | 99% |
| Recalls on file | 0 |
| Owner complaints | 12 (unverified allegations) |
| Class rank | 1 of 2 Vans tested for 2024 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2024 Mercedes-Benz Sprinter 2500 12?
The 2024 Sprinter 2500 12 Passenger Van carries a 1-star rollover rating, paired with a 99% rollover risk probability. This result, the lowest possible, anchors the crash-protection sub-score at 14 out of 70, the dominant factor in the vehicle's overall Safety Index of 42 out of 100. This places the 2024 model in the "Weak" band, a position it has held for two consecutive years, declining one point from the 2023 model's 43. NHTSA has not published frontal or side crash-test results for the 2024 Sprinter 2500 12 Passenger Van. In contrast, the van's avoidance-tech sub-score registers a strong 8.5 out of 10. This reflects the inclusion of standard forward collision warning and electronic stability control. Lane departure warning, however, remains an optional feature. The defect-record sub-score, at 19 out of 20, represents the highest component of the index, supported by a clean recall record with zero campaigns on file for this model year. Despite the absence of recalls, 12 consumer complaints have been registered. These unverified allegations include one reported fire and four brake-related incidents, warranting attention. The 2024 Sprinter 2500 12 Passenger Van presents a profile where its active-safety features and defect record are its primary strengths, while crucial crash-test data remains largely unavailable and the one published rating indicates significant risk.
NCAP // CRASH TESTHow did the 2024 Mercedes-Benz Sprinter 2500 12 perform in crash tests?
The 2024 Sprinter 2500 12 Passenger Van did not undergo federal crash testing for frontal or side impact protection. Those critical safety aspects remain unrated. The sole NHTSA rating published for this vehicle is 1 out of 5 stars for rollover, indicating a high 99% rollover risk. This rating is based on a dynamic tip test result of "No Tip." The absence of frontal and side crash ratings means federal testing has not quantified the vehicle's protective capabilities in these common collision types.
Source: NHTSA NCAP, VehicleId 19654
Index breakdown
NHTSA // RECALLSDoes the 2024 Mercedes-Benz Sprinter 2500 12 have any recalls?
The 2024 Mercedes-Benz Sprinter 2500 12 Passenger Van carries zero recall campaigns on file with NHTSA. There are no open safety campaigns, no park-outside advisories, and no do-not-drive notices associated with this model year. Shoppers should still run a VIN check directly through NHTSA, as recall data can be updated at any time.
NHTSA // COMPLAINTSWhat do owners report about the 2024 Mercedes-Benz Sprinter 2500 12?
Twelve complaints have been reported to NHTSA for this model year. The top alleged problem areas are Service Brakes with 4 reports, Unknown Or Other with 3, and Seat Belts, Electrical System, and Power Train each with 2. One report alleges a fire. All are unverified consumer allegations, not established defects.
12 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2024 Mercedes-Benz Sprinter 2500 12?
As a 2-year-old vehicle entering the used market, a VIN-specific recall check through NHTSA's lookup tool is the first step before purchase. Confirm that any future campaigns, if issued after initial sale, have been remedied by the selling party. Do not rely solely on a dealer's verbal assurance.
- The 2024 model year carries zero NHTSA recall campaigns on file, giving it a near-perfect defect-record sub-score of 19 out of 20 within the Safety Index.
- NHTSA assigned this specific model year a 1 out of 5 stars for rollover with a 99% rollover risk probability, the lowest possible star rating in that category.
- Frontal and side crash-test ratings are not rated for this model year, meaning federal occupant-protection data in those scenarios simply does not exist for this vehicle.
- Twelve unverified consumer complaints have been filed with NHTSA for this model year, with Service Brakes the most frequently alleged component and one report alleging a fire incident.
RANKINGSWhere the 2024 Mercedes-Benz Sprinter 2500 12 places
The 2024 Mercedes-Benz Sprinter 2500 12 qualifies for these MotorCaliber safety rankings:
FAQ2024 Mercedes-Benz Sprinter 2500 12 safety questions
Was the 2024 Mercedes-Benz Sprinter 2500 12 crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2024 Mercedes-Benz Sprinter 2500 12, and it earns a NHTSA Safety Index of 42 out of 100, placing it in the Weak band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2024 Mercedes-Benz Sprinter 2500 12 crash-test star ratings?
In NHTSA testing the 2024 Mercedes-Benz Sprinter 2500 12 earned 1 out of 5 stars for rollover. Its measured rollover risk is 99%. Categories NHTSA did not test show as not rated.
How many recalls does the 2024 Mercedes-Benz Sprinter 2500 12 have?
According to NHTSA recall data, no vehicle recalls are on file for the 2024 Mercedes-Benz Sprinter 2500 12 as of Oct 1, 2026. Equipment recalls, if any, are excluded from the Safety Index. Run your VIN through NHTSA's recall lookup to confirm the status is current.
How many complaints have owners filed about the 2024 Mercedes-Benz Sprinter 2500 12?
According to NHTSA's complaint database, 12 owner complaints are on file for the 2024 Mercedes-Benz Sprinter 2500 12. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Sprinter 2500 12 years
Rivals in Van (2024)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2024 Mercedes-Benz Sprinter 2500 15 | 42/100 | not rated | 0 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 19654), the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz Sprinter 2500 12 2024.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 1 of 2 in the Van class for 2024.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.