NHTSA // CRASH-TESTED
2023 Mercedes-Benz Sprinter 2500 12 Safety Ratings
The 2023 Mercedes-Benz Sprinter 2500 12 scores 43 out of 100 on the NHTSA Safety Index (Weak), 0 recalls, and 16 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
A single-star rollover rating for the 2023 Mercedes-Benz Sprinter 2500 12 Passenger Van is a significant concern for a vehicle designed to transport multiple occupants. This low score contributes to an overall Safety Index of 43/100, placing the model in the Weak band. Potential buyers should consider this result carefully, particularly given the vehicle's intended passenger-carrying function.
The 2023 Mercedes-Benz Sprinter 2500 12 Passenger Van received a 1-out-of-5-star rollover rating and a 43/100 NHTSA Safety Index based on NHTSA crash-test and recall data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 2 Vans from 2023 that NHTSA has crash-tested, the 2023 Mercedes-Benz Sprinter 2500 12 ranks 1 for overall NHTSA Safety Index.
- shoppers who want the full federal safety picture in one place
| NHTSA Safety Index | 43 / 100 (Weak) |
|---|---|
| Frontal / Side / Rollover | 1 stars |
| Rollover risk | 92.4% |
| Recalls on file | 0 |
| Owner complaints | 16 (unverified allegations) |
| Class rank | 1 of 2 Vans tested for 2023 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2023 Mercedes-Benz Sprinter 2500 12?
The 2023 Sprinter 2500 12 Passenger Van posts a Safety Index of 43/100, a marginal one-point gain over the 2022 model year's 42/100, with both years sitting firmly in the Weak band. That near-flat movement signals no meaningful safety improvement from one model year to the next. The index breakdown is telling: the crash protection sub-score of 14 out of 70 is the primary drag, a direct consequence of NHTSA not having rated this configuration for frontal or side protection. The avoidance technology sub-score of 8.5 out of 10 reflects standard forward collision warning and standard electronic stability control, which are genuine assets, though lane departure warning remains only optional on this van. The rollover result of 1 out of 5 stars, paired with a 92 percent rollover risk figure, is the defining safety data point for this model year and deserves prominent weight for any operator transporting passengers. The zero-recall record for 2023 is a positive data point, and the 16 unverified complaints do not allege any crashes or injuries, but neither of those facts offsets the structural weakness in crash protection scoring.
NCAP // CRASH TESTHow did the 2023 Mercedes-Benz Sprinter 2500 12 perform in crash tests?
The 2023 Sprinter 2500 12 Passenger Van presents a notable concern in rollover protection, having received just 1 out of 5 stars from NHTSA. This rating is accompanied by a calculated 92 percent rollover risk, despite the dynamic tip test recording no tip. NHTSA has not assigned overall, frontal, or side star ratings to this model year, leaving these critical safety dimensions unrated.
Source: NHTSA NCAP, VehicleId 18785
Index breakdown
NHTSA // RECALLSDoes the 2023 Mercedes-Benz Sprinter 2500 12 have any recalls?
The 2023 Mercedes-Benz Sprinter 2500 12 Passenger Van carries zero recall campaigns on file with NHTSA. There are no open safety campaigns, no park-outside advisories, and no do-not-drive directives associated with this model year. Shoppers should still run a VIN check, as federal records can be updated at any time.
NHTSA // COMPLAINTSWhat do owners report about the 2023 Mercedes-Benz Sprinter 2500 12?
Sixteen complaints have been reported to NHTSA for this model year, all unverified consumer allegations. The most frequently cited components are Engine with 5 reports, followed by Unknown or Other, Fuel/Propulsion System, and Power Train each with 4 reports, and Steering and Service Brakes each with 2 reports. No crashes, fires, injuries, or deaths are alleged.
16 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2023 Mercedes-Benz Sprinter 2500 12?
Shoppers considering this 3-year-old van should run the VIN through the NHTSA recall database before purchase to confirm no campaigns have been added since the vehicle was built. Verify that any remedy work is documented if a recall is found. The zero-recall record is the current picture, not a permanent guarantee.
- The 2023 model year rollover star rating of 1 out of 5 is the lowest possible NHTSA score, accompanied by a 92 percent rollover risk calculation, making rollover the defining safety concern specific to this year's NHTSA record.
- NHTSA did not conduct overall, frontal, or side crash tests for this configuration in 2023, so the crash protection sub-score of 14 out of 70 reflects the absence of those ratings rather than failed tests.
- Zero recall campaigns are on file for the 2023 model year, a distinction from model years that carry open safety campaigns, though a VIN check remains essential for any used purchase.
- The Safety Index rose only one point from the 2022 model year's 42 to this year's 43, both in the Weak band, indicating no substantive year-over-year safety record improvement for this specific configuration.
RANKINGSWhere the 2023 Mercedes-Benz Sprinter 2500 12 places
The 2023 Mercedes-Benz Sprinter 2500 12 qualifies for these MotorCaliber safety rankings:
FAQ2023 Mercedes-Benz Sprinter 2500 12 safety questions
Was the 2023 Mercedes-Benz Sprinter 2500 12 crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2023 Mercedes-Benz Sprinter 2500 12, and it earns a NHTSA Safety Index of 43 out of 100, placing it in the Weak band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2023 Mercedes-Benz Sprinter 2500 12 crash-test star ratings?
In NHTSA testing the 2023 Mercedes-Benz Sprinter 2500 12 earned 1 out of 5 stars for rollover. Its measured rollover risk is 92.4%. Categories NHTSA did not test show as not rated.
How many recalls does the 2023 Mercedes-Benz Sprinter 2500 12 have?
According to NHTSA recall data, no vehicle recalls are on file for the 2023 Mercedes-Benz Sprinter 2500 12 as of Oct 1, 2026. Equipment recalls, if any, are excluded from the Safety Index. Run your VIN through NHTSA's recall lookup to confirm the status is current.
How many complaints have owners filed about the 2023 Mercedes-Benz Sprinter 2500 12?
According to NHTSA's complaint database, 16 owner complaints are on file for the 2023 Mercedes-Benz Sprinter 2500 12. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Sprinter 2500 12 years
Rivals in Van (2023)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2023 Mercedes-Benz Sprinter 2500 15 | 43/100 | not rated | 0 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 18785), the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz Sprinter 2500 12 2023.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 1 of 2 in the Van class for 2023.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.