MotorCaliberNHTSA Safety Index

NHTSA // CRASH-TESTED

2024 Mercedes-Benz Sprinter 2500 15

Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.

0Recalls
12Complaints
0Investigations
ABOUT THE MERCEDES-BENZ SPRINTER 2500 15

The Mercedes-Benz Sprinter 2500 15-passenger van occupies a demanding corner of the commercial vehicle market, built for shuttle fleets, church groups, hotels, and small businesses that need to move people in bulk. It is a full-size, high-roof capable van that prioritizes cargo and passenger volume over the kind of consumer-car refinements most drivers expect. Safety, given its occupant load, deserves serious scrutiny.

VERDICT

The 2024 Mercedes-Benz Sprinter 2500 15 earns an NHTSA Safety Index of 42 out of 100, an weak result driven by its federal crash-test stars and its recall record. No vehicle recalls are on file for this model year.

WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
WHAT REVIEWERS SAY

Reviewers generally regard the Sprinter 2500 as one of the most capable and well-engineered large passenger vans available, praising its build quality, driving dynamics relative to its class, and the breadth of configuration options. Most acknowledge, however, that its tall profile and commercial-use focus mean safety ratings lag behind what buyers would expect from a passenger-car product in the same price range.

NCAP // CRASH TESTCrash-test breakdown

OverallNot rated
FrontalNot rated
SideNot rated
Rollover
Rollover risk 99%

Source: NHTSA NCAP, VehicleId 19704

Index breakdown

Crash protection14/70
Avoidance tech8.5/10
Defect record19/20
Forward collision warning: StandardLane departure warning: OptionalStability control: Standard

NHTSA // RECALLSRecall record

No vehicle recalls are on file for the 2024 Mercedes-Benz Sprinter 2500 15 at NHTSA as of 2026-07-03. Equipment recalls, if any, are excluded from the safety score.

NHTSA // COMPLAINTSOwner complaints

12 owner complaints on file. These are unverified allegations reported to NHTSA.

0reported crash
1reported fire
0reported injuries
0reported deaths
Most-reported systemsService Brakes 4Unknown Or Other 3Seat Belts 2Electrical System 2Power Train 2Engine 1

Other Sprinter 2500 15 years

Rivals in Van (2024)

Last verified 2026-07-03. Sources: NHTSA SafetyRatings (VehicleId 19704), recallsByVehicle, complaintsByVehicle for Mercedes-Benz Sprinter 2500 15 2024. Class rank 2 of 2 in Van 2024. Methodology · Disclosure