NHTSA // SAFETY RECORD
2023 Mercedes-Benz Sprinter 3500 Safety Record
The 2023 Mercedes-Benz Sprinter 3500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 6 recalls and 15 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2023 Mercedes-Benz Sprinter 3500 has not been subjected to federal crash testing. This means there are no star ratings or Safety Index score to assess its performance in collisions. Despite this absence of crash data, the vehicle's record does show a relatively light burden of recalls and owner complaints. The NHTSA database lists 6 recall campaigns. These campaigns address issues with the suspension, electrical wiring, vehicle structure, and front suspension fasteners. Additionally, there are 15 unverified owner complaints on file. The lack of crash-test data prevents a comprehensive safety evaluation of this model year.
The 2023 Mercedes-Benz Sprinter 3500 was not crash-tested by NHTSA and carries 6 recall campaigns rated in the Light burden band, according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 6 |
| Owner complaints | 15 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2023 Mercedes-Benz Sprinter 3500?
The 2023 Mercedes-Benz Sprinter 3500 sits in the Light recall and complaint burden band, meaning its federal record is less dense than many commercial vans in NHTSA's database. Even so, the 6 recall campaigns are notably varied in character: two address electrical wiring integrity, two address suspension fastener security at both the front strut and the rear axle U-bolt, one targets a structural partition fastener spanning multiple model years, and the wiring harness chafe recall raises a potential risk of electrical shorts. The 15 owner allegations are unverified but touch active-safety technology through the 3 Forward Collision Avoidance reports, a detail worth noting for a vehicle often used in commercial fleet and last-mile delivery roles. No tested sibling years exist in the data for comparison. The Light band is not a safety clearance; it is a relative measure of federal record volume only.
NHTSA // RECALLSDoes the 2023 Mercedes-Benz Sprinter 3500 have any recalls?
The 2023 Sprinter 3500 carries 6 recall campaigns. Components addressed include rear leaf spring U-bolts, two separate electrical wiring concerns (a 12-volt ground connection and a wiring harness chafe risk against the drivetrain), critical partition fasteners shared across 2019-2023 Sprinter models, and a front left suspension strut bolt that may not be properly secured. No park-outside or do-not-drive directive appears in the data provided.
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE24V517000
Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Reported 2024-07-09
ELECTRICAL SYSTEM:WIRING24V225000
Risk: An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Reported 2024-03-24
ELECTRICAL SYSTEM:WIRING24V166000
Risk: A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
Remedy: Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.
Reported 2024-03-01
STRUCTURE:CRITICAL FASTENERS23V876000
Risk: A detached partition wall can increase the risk of injury.
Remedy: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Reported 2023-12-21
SUSPENSION:FRONT23V849000
Risk: A loss of steering control can increase the risk of a crash.
Remedy: Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Reported 2023-12-15
STRUCTURE:BODY23V806000
Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for
Reported 2023-12-01
NHTSA // COMPLAINTSWhat do owners report about the 2023 Mercedes-Benz Sprinter 3500?
Fifteen unverified owner allegations have been reported to NHTSA for this model year. The most frequently cited components are the Electrical System and Forward Collision Avoidance system, each with 3 reported allegations, followed by Power Train, Vehicle Speed Control, Fuel System, and Steering, each with 2. No crashes, fires, injuries, or deaths are recorded among these reports.
15 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2023 Mercedes-Benz Sprinter 3500?
Before acquiring a used 2023 Sprinter 3500, prospective owners should confirm the status of its 6 open recall campaigns. Any individual unit may still require attention for these issues. Utilize the free NHTSA recall lookup tool at nhtsa.gov with the specific VIN to determine which, if any, campaigns remain outstanding for that vehicle.
- NHTSA has not crash-tested the 2023 Sprinter 3500, so no Safety Index or star ratings exist for this specific model year.
- Two of the 6 recall campaigns address electrical wiring concerns: an unsecured 12-volt ground connection and a wiring harness at risk of chafing against the drivetrain, both issued for 2023 model-year units.
- The front left suspension strut bolt recall and the rear leaf spring U-bolt recall together mean both ends of the suspension system were flagged for fastener security issues on this model year.
- Three of the 15 unverified owner allegations target the Forward Collision Avoidance system, which is a safety-relevant active system that warrants a dealer inspection if any malfunction is suspected.
FAQ2023 Mercedes-Benz Sprinter 3500 safety questions
Was the 2023 Mercedes-Benz Sprinter 3500 crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 6 recalls and 15 owner complaints on file.
How many recalls does the 2023 Mercedes-Benz Sprinter 3500 have?
According to NHTSA recall data, 6 vehicle recalls are on file for the 2023 Mercedes-Benz Sprinter 3500. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2023 Mercedes-Benz Sprinter 3500?
According to NHTSA's complaint database, 15 owner complaints are on file for the 2023 Mercedes-Benz Sprinter 3500. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Sprinter 3500 years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz Sprinter 3500 2023.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.